Cristal Resort

Es war ein toller Familienausflug mit wunderschöner Landschaft

I wholeheartedly recommend the Cristal Resort in Zanzibar for an enchanting escape. Nestled amid stunning surroundings, this resort offers a unique blend of elegance and comfort. The attention to detail in the design, coupled with personalized service, creates a truly luxurious experience. The Cristal Resort's commitment to showcasing local culture and flavors is evident in its exceptional dining options

Great 👍 "Exceptional stay! Impeccable service, stylish ambiance, and attention to detail. The staff went above and beyond, creating a memorable experience. A perfect blend of luxury and comfort. Highly recommend for an unforgettable getaway."

One of the most beautiful beaches in Zanzibar. White sand between coconut trees and amazing tourquize colors of the Indian Ocean. Very good Asiatic menue, and most importantly lovely welcoming team. Rooms are ok good clean no luxury but for such level of stars and price it's very ok. breakfast is nice and tasty. lovely bar on the beach. on Thursday they have great beach show and party call Pamoja Festival and guests of the hotel has free entry. Was an amazing event with local and international taste. I definitely will return Cristal hotel again

Amazing stay with wonderful sea view and sweet and nice staff, always available and kind to the guest. The prices are very accessible. However the breakfast could be improved with more varieties.

Let’s start with the location which is amazing, the best in Paje in my opinion. Apart from this, this resort needs a lot of work . The rooms where very basic - stayed in an Eco bungalow which had no air conditioning or … windows, only nets. Note that the selection of our room was the travel agency’s mistake, we did not know these details. Luckily in July there is a cool breeze in the evening but good luck in the morning with all the noise. The bathroom was in a very bad condition, you could actually lift the sink from its place, the shower was kind of gross, no curtain, stained towels etc. The breakfast was very basic. My friend’s flip flops were stolen and saw one of the cleaning staff wearing them. My friend was hospitalized and had her key at the hospital. Her roommate was not allowed in because the key was not supposed to have left the property. Somebody had to go to the hospital to fetch the key. A general lack of focus in the service, a lot of people going around with not much purpose when essentials are missing. The resort has great potential because of its location - delightful grounds full of Colombo monkeys and birds, stunning beach but unfortunately these are not enough.

At so nice location and nature it could be a good resort, but there seems to be something wrong with management and staff - many of them are unhappy and does not know the standards of service, it seems like this job is suffering them. And this very strange comparing to other hotels in Zanzibar. We were travelling as a group of 10 friends, so on arrival to this hotel the check in was very complicated like no where els. The manager was hard to catch up with the situation, the check in process was very lomg and chaotic. The ECO bungalows are really economic and very old. The terrace doors doesnt close or you can open and close them without a key even its locked so thats good you don't need to care the key, but its not very nice when you have hide your wallet some where because there is no safe box in the room. The maids changed the towels only once in 4 days and never refilled the shover gel or shampoo. Overall, the price does not match the quality of euipment and service. And finally one more thing - the description states that hotel has a tennis court, so we believed and brought our rackets, but instead of a tennis court we found an old crumbling concrete court, which did not even have a net - I attach a photo.