OYO Hotel Orlando Airport

I booked this hotel under the name lodge hotel in this app but went we arrived the hotel service mentioned the hotel change the name to OYO hotel and they can’t accept the booking and have to pay the room in front desk; then I tried to cancel the booking to change cus have enough time; the booking was for next day and finally the app refused to accept my cancellation cus they don’t have proof that i mentioned below; now they change the name I think cus all this happened but not refunded my money.

I would not recommend this hotel. The staff was not friendly. They would not refund my $50 until they first of all checked the room. When I was at the front desk I asked if I could use the restroom they said it was out of order. I asked if and I go back to the room and use the restroom they said you have to go next door to the Wawa. I had the feeling as though I was a thief and they were trying to guard their property from me. I feel the service was very unprofessional and not friendly and they were rude .

Very comfortable

Ok at best

Imbarazzante è dire poco, struttura fatiscente affittata anche per lunghi periodi, camere trasformate in mini appartamenti. Non abbiamo dormito poiché nel corridoio urlavano, entravano e uscivano persone fino a tarda notte. Non c’era Wi-Fi e non hanno avvisato. Ragazza alla reception per niente accomodante. Dovreste chiudere. A mai più.

我要求攜程退回房費，這是欺騙你的客户，衞生和設施多差先不説，隔壁房間通宵放迪吧音樂，酒店不管，