Hotels in der Nähe von Rua Direita, Óbidos

Margarida Baptista Leite 2/5 5 minutes ago on Google Este hotel não é de 4 estrelas. Fiquei lá uma noite, através de um voucher Odisseias. Paguei mais um pouco por um upgrade, mas em nada compensou esse gasto. O quarto que nos foi atribuído, embora aparentemente razoável, tinha bastante pó nas mesas de cabeceira, não tinha tomadas elétricas suficientes, ou seja, tivemos que desligar candeeiros para poder carregar os telemóveis e uma das toalhas de banho estava rasgada. De referir que, normalmente num hotel de 4 estrelas, também oferecem um roupão e chinelos durante a estadia e não foi o caso. Para além disso, ficámos num quarto que ficava num piso equivalente a um 3° andar e não havia elevadores naquela ala do hotel. Fora as questões com o quarto e o acesso ao mesmo, tivemos de marcar uma hora para usufruir da piscina interior. Qual não foi o nosso espanto, quando chegou a nossa hora de usufruir estavam mais 6 pessoas lá! (A piscina interior não é grande, por isso, o facto de haver 8 pessoas a usufruir ao mesmo tempo, fez com que ninguém conseguisse nadar nem estar completamente à vontade). Juntando a isto, a mobília da esplanada junto à piscina exterior, estava suja, com teias de aranha e não tinha sequer uma almofada para dar algum conforto. Finalmente, e a cereja no topo do bolo desta experiência, fizemos ums reserva na receção na altura do check-in, para jantar no restaurante do hotel às 20h30. Ora, quando lá chegámos, o empregado informou-nos que devido a uma falha de comunicação da receção, eles não tinham tido conhecimento da nossa reserva e, portanto, só haviam 2 pratos disponíveis e nem sequer tinham entradas. De positivo, apenas o staff que foi sempre simpático e disponível, mas com muito pouca autonomia para tentar melhorar a situação. Enfim, uma experiência muito àquem da expectativa e um hotel que não merece as 4 estrelas.

From the condition of the villas to the quality of hospitality offered by staff, this was a huge disappointment. The villas have not been maintained, as evident from many deteriorating aspects throughout. Best example are the bathrooms, where the tiles do not lay flat, and the grout is cracked and very dirty. Ditto for the caulking around the tub. There's a skylight which does not let much light in due tot he accumulation of dirt and debris. The villas were two stories, and our downstairs level, which included the kitchen and living area, was overrun with ants. Not my favorite early morning activity to collect and dispose of hordes of ants. Also, we did not know what was decaying off the patio, which is off the sliding door from the living area, but there was a large community of flies which prevented us from using the patio or even going outside through the sliding doors. I requested that the ”resort” address these issues but, in the 5 days we were there they did not do a thing. Also, there were steep stairs leading down to the entry door, and the railing was very loose and covered with some sticky substance. Again, I asked for this to be addressed so I didn't have to worry about falling the stairs, and it was never taken care of. We had dinner at the ”club” the first night and the food was terrible. Finally, we had made reservations five months in advance for TWO villas, as we were attending a family wedding in Obidos. When we arrived, the staff told us that no, we only had a reservation for ONE villa. They were quite insistent, until we showed them the email confirmation of the reservation. Even then, they were not apologetic. They found a second villa, but it was not convenient to the first, but they said that was all they could do. We also discovered that the wedding planner had come earlier with two welcome boxes, since she knew there were two parties staying a Bom Successo, but the hotel staff told her that only one party was staying there. However, they claimed, to us, that the wedding planner only brought the one welcome box. Did they not think we would talk to her and find out they were just lying? We were promised that the hotel would provide a remediation for us (we suggested a significant discount was in order) due to the abysmal treatment and the deficient accommodations but, despite repeated inquiries, nothing was ever addressed. All in all, the worst hotel experience I have ever had.

Das Royal Obidos ist hervorragend gelegen, um die Sehenswürdigkeiten Mittelportugals zu besuchen. Tomar, Batahla und Alcobaça liegen in einer Stunde Fahrdistanz. Ansonsten liegt das Hotel etwas abgelegen, inmitten einer Anlage zum Golfen mit Ferienwohnungen. Wer ein wenig Fussmarsch nicht scheut, kann aber den wilden Strand in 20 Minuten Gehdistanz erreichen. Die Ausstattung des Hotels ist grossartig. Besonders schön ist der mit Azulejos geflieste Aussenpool, aber auch der Innenpool kann sich sehen lassen. Die Zimmer sind geräumig und modern eingerichet, mit einer traditionellen Note, und die Aussicht auf den Sonnernuntergang ist vom Balkon aus spektakulär. Wir würden jederzeit wieder kommen.