Panorama Green View Hotel Nuwara Eliya

Staff are friendly and helpful. Hotel needs a good clean, our room wasn't the cleanest, rug was covered in hairs and dirt. Tables in foyer and restraunt could do with regular cleaning.good spot to walk about to town,lake etc. Good brekkie. Overall ok.

The man on the reception was very helpful and offered us the room which was pleasant enough! He has a friendly assistant Stanley who was an amazing soul. He couldn’t have been more helpful. He brought a heater to our room as it gets colder at night, and carried our case up to the top floor. 3 flights of stairs no less! What a guy! It appears to be a fairly new venture and there are a lot of things needing to be addressed ongoing, nothing that detracted from our stay though. We enjoyed a walk to the town and had tea and cake at the Grand Hotel, and a meal in the Food hall. Then we walked into the old town and had some Lion beer! Walked back to the hotel and went to bed! The shower was really good. We had breakfast in the morning which was a very good attempt at traditional breakfast eggs, in a variety of forms, sausages, toast, jam and tea. All included in the very good value price. I’d like to say thank you for a lovely stay, and especially to Stanley who was the star of the show! Keep up the good work!

The hotel is in a very good location, 10 minutes on foot from the centre. It looks old or at least not well maintained, but the room was comfortable with the best pillow I had in Sri Lanka. Unluckily when I arrived there was no electricity and so it remained till sunset, with no possibility of wifi or even a cup out tea (complimentary, like water). The bathroom is large, there was no hot water but when I asked they gave me. There was bath foam and shower, no soap for hands. I had no breakfast as I left at 5 for Horton’s plains but they gave me a decent breakfast box.

Thank you for the lovely services and we really enjoyed at your place ❤️thank you so much for that birthday arrangement.he was really surprised for that 🥰🥰🥰.the place was really calm and peaceful and your staff they are really kind peoples..Thanks a lot for your service and we will come back again 😊😊😊

Always the staff is the main point of being happy and satisfied in the property... The cleanliness is not very well as well alot of insects that you can feel it everywhere. Comfort beds and pillows, helpful staff and breakfast was good as well.

Rooms were very neat. They also provide high speed wifi facility. The Manager Mr. Robston was very friendly and the house keeping staff Mr. Sydney was very helpful. They even arranged for a South Indian breakfast since we had old people in our group. It was a great stay.