Bella Casa Noosa

I just can’t describe how amazing this place is. From the time you walked in, you meet the lovely receptionist who managed to check me in earlier as I arrived for early meeting. Nothing is too much trouble. Place is so close to everything you feel like you are literally on the water front. We will definitely be back. The customer is just a top notch , we use to go to Seahaven but their customer service is lots to be desired but this hotel feel likes home. Thank you for everything.❤️

Loved the location and the service desk were great. Apartment at the back 12 was noisy from rubbish bins being emptied at the Sebel next door. Otherwise truly great value and well kitted out. Having a balcony is a must and parking a bonus, staff were great and very helpful

Great location ! Walk straight out of complex onto Hastings street and virtually opposite beach . Staff are extremely friendly and helpful . Modern , clean apartments / excellent value . Would definitely stay again and highly recommend !

Great location in the middle of Hastings St. The moment you walk out of the property, you are in the thick of it! They call themselves a "resort" but in fairness, I think they're playing fast and loose with this term. It's more accurately described as a multi storey block of small, self contained units. Don't get me wrong, our unit was lovely, with a reasonably sized bedroom, and an ample loungeroom, with small kitchen and balcony overlooking the "swimming" pool...I'll come back to that in a moment. The ensuite was tiny, with a toilet, shower cubicle and hand basin, with some bench space, but a strange absence of an exhaust fan or towel hooks/rails. We arrived to find a toilet roll that had already been started on the wall, and a single full roll in one of the cupboards. Both rolls were twin ply only leaving the user with the very real prospect of having to carefully clean their fingernails after every wipe. Whilst I'm talking about toilet paper, let me say that management's control over this commodity is TIGHT! We had to resort to asking staff on a daily basis for more paper, only to be handed a single roll with a look of disdain. Don't bother trying to ask for two rolls... you'd have more luck asking Putin to abandon his invasion of the Ukraine! All of this was a bitter pill to swallow for two adults who have the regularity of a fine Swiss timepiece. The "swimming" pool was kept at a comfortable 30 degrees Celsius but don't expect to be swimming any laps here. It is more accurate to describe this as a plunge pool, as any attempt to swim the length of it would be accomplished in perhaps two strokes! Despite all this, it was a great location and I'd certainly stay here again...albeit with my own supply of four-ply!

We recently stayed at Bella Casa for September school holidays 2022. We booked a superior room based on the information and images on the website. The rooms looked so lovely online. We paid $580 a night to stay in one of the Superior Apartments. We were in apartment 12. This apartment was anything BUT Superior. We were on the first floor at the back of the facility with the living, kitchen and balcony directly above the 28 street bins that are picked up every morning at 6am, waking us up with constant noise that goes on and on. Its worth noting these bins are for all the restaurants and shops at this end of Hastings street. The street noise and gate noise is so loud we never opened the doors or windows to enjoy the balcony. The 1990’s leather lounge suite is dated & uncomfortable and when you sit on it, it moves along the floor because there is no floor covering. There is no relief for feet as there is no where to wipe your feet, no floor mats or rugs other than the 1x2metre tiny rug under the coffee table. Do not be fooled by the term Superior. The standard rooms appear to be better than apartment 12 and we paid $100 more a day than those who booked a standard double room. The standard rooms offer big balconies away from street and bin noise with much nicer interiors. I note that online it states that the Superior apartments are considered renovated. Yes the ensuite in apt 12 has been renovated but (but not worth $100 a day more for a renovated ensuite), the remainder of the apartment is not renovated and looks like the standard apartments. I think we absolutely pulled the short straw here. we were beyond disappointed. My recommendation is to avoid Apartment 12. How the apartment is classified Superior isnt just a matter of personal taste - its about the experience, and an apartment perched above 28 rubbish bins with an enormous lack of superior appointments, in my view, is false advertising. I did email reception about this and the person managing at the time was extremely lovely and understanding. Our consolation was an extra hour (11am) check out.

We stayed in apartment 12! I agree with everything the review before us has listed below. 1. Noise : Our best sleep in was Sunday when there were no building works going on. Otherwise woken every morning by 6 am with scaffolding being dropped etc by workers next door doing construction. The garbage bin trucks do arrive at 6:30 but are quiet by comparison! There is also a lot of noise coming up from the garage underneath. I understand the venue can not control the outside environment, but the windows do not work to block sound as there is a permanently open grill above them. 2. The interior of the apartment is basic, not at all to the standard of the other rooms we have seen in the same complex. This does not feel like a superior room- even if freshly painted in the past 12 months- the paint is already peeling off the shower ceiling due to poor ventilation- there is no extractor fan in the bathroom. Not worth the extra cost. The staff are lovely, but I agree with the review below, that this room is not luxury or superior by anyones standards and that the lack of noise insulation makes for lots of lack of sleep. My advice- they should give you earplugs and charge standard room rates- not superior. Positives Location central to Hastings street and is clean The staff are lovely - we were given vouchers , a bottle of wine and a late check out too - which was very kind, but didn’t compensate for the lack of sleep or the fact we were paying for luxury accommodation in a basic apartment