Anew Resort Vulintaba Newcastle

Great views, nice staff as well but they didn’t have gowns and flops. We enjoyed the stay

This was probably one of the worst hotels we have ever visited. We are travelling a lot and have a lot of Hotel experience in South Africa and all over the world to compare with. My girlfriend and i are both working in the Hotel department so we do have some knowledge about the process. We have been visiting Anewa Resort Vulintaba Newcastle as a small stop over while traveling from Pongola Nature reserve to Johannesburg. Our aim was to get some rest an enjoy the Spa which was advertised by the Hotel. First of all the road towards the hotel is terrible. Potholes everywhere and you habe to fear that your tires wont make it. Arrived at the Hotel we directly asked the receptionist if he could organize a spa treatment for us. Unfortunately they did not have a masseuse at the Hotel and the only way for him to contact her was via Whatsapp. As he did not reach her on the phone he gave me her number and said that i should please contact her by my own because his shift is over now and he is leaving. After we habe had some beers at the closely golf restaurant to calm down ( who have been extremely friendly and had some very good french fries ) we went back to the hotel. The bathroom is open and you can hear everything your partner is doing there. Regarding the dinner we have been frustrated as well. When we arrived their tables and floor where still completely dirty from the Lunch. The service was slow, inattentive and after some very long waiting times, they brought us the meals but forgot that i ordered without tomato. Our starter was served at the same time as the Main course and to get another drink we needed to wait almost 30 minutes after our glasses have been empty. The crowning glory of the whole evening was that there were still bones from the chicken in my club sandwich. To finish off our horrible stay we have been woken up by some wind because the doors towards the terrace could not be closed completely. Loud noises came thru so that we woke up at 04:30 in the morning. If we would not have been awake already the houskeeping gave the rest to it because they have been knocking our door at 07:30 so that they can clean the room. All in all we really regret this stay and should have gone directly to Joburg.

Beautiful place loved it, having said that guys do something about the road to Vulintaba it is horrible and dangerous those potholes need to be attended to as in yesterday.