Finde Hotels in Newcastle upon Tyne

I was blown away by the hotel view because it is situated in front of the Drakensberg Mountains. I never could have imagined that I would have such an experience in my life, as I assumed my recollections of the Drakensberg Mountains would be limited to geography textbooks. My lived-in experience was wonderful since my room overlooked the mesmerising Drakensberg Mountains, and it's a vista that can never be replicated a billion times; I'm still in awe of this gorgeous experience. I believe there is an opportunity for development if the hotel invests in hiring more staff members, such as waiters, cleaners, and frontline employees. Invest in new couches and trash bins throughout the property. When a hotel is understaffed, it sometimes compromises the hotel's service levels because staff members are overburdened with too much work, forcing them to multiskill in order to keep the hotel's reputation intact. While the multiskilling is much appreciated by me, as the client, but it can also jeopardises the overall health well-being of employees, as we still want your employees to serve us with a smile. I can never fault the ANEW Resort Vulintaba Newcastle for any incompetence; despite your challenges and being short staffed, you made sure my stay was a worthwhile experience, and I will definitely return because the view captivated my imagination to an overdrive creative experience and blown away my stay, and I like the fact that I was able to rest peacefully in the evening and some other time in between because it is in a reclusive and remote area. May you keep up the good work, and serve with joyful pride and represent your brand with utmost decorum as you have done, your hospitality from frontline staff members trickling up to management can never go unnoticed, and you made my stay at the hotel to be fantastic and spectacular, as you went the extra mile to ensure my stay was one of warmth and wonderful, stay blessed! I look forward to be served by you once again in the future!

Ausgezeichneter Service mit sehr freundlichem und hilfsbereitem Personal. Ich würde nur empfehlen, eine Verkaufsmaschine im Rezeptionbereich für Stunden nachzu haben.

Die Rezeptionistin im The Grey Goose war gut ausgestattet und sehr gastfreundlich, sie ging sogar mit uns zu unserem Zimmer und zeigte uns, wo alles ist und wo wir unser Auto parken können. Das Restaurant war jedoch enttäuschend, da die Präsentation des Essens schrecklich war, das Hühnchenschnitzel trocken war und aussah, als wäre es zusammen mit den Pommes vorgefertigt und nur aufgewärmt, die Pilzsauce war wässrig und geschmacklos. Unser Zimmer war gut ausgestattet und mit Safari-Flair eingerichtet. Zimmer war sauber. WLAN hat super funktioniert. Das Frühstück war ein Standard-Frühstücksbuffet und hat wirklich gut geschmeckt.