AKA Central Park

The hotel outdid our expectations of a typical New York hotel- the rooms were spacious for the city’s standards. The location was unbeatable especially for fitness enthusiasts like us who love the outdoors since Central Park is almost across the road . It has an attached AKA cafe which we couldn’t visit unfortunately but there are plenty of cafés and restaurants nearby , which makes it an ideal location. The staff are super friendly and helpful, we needed to drive down to Boston with excess luggage and the concierge helped us arrange the hotel taxi- the driver was extremely professional and efficient. The gym is very spacious , has all machines and is super clean . Not to mention , it’s almost empty mostly so you have the place to yourself ! The hotel has a laundry room which is so useful for travelers during the long haul . Definitely going back here !

By New York standards our room was huuuge! We had a king size bed, kitchenette, dining table and chairs, walk-in wardrobe and a big bathroom with bathtub/shower combination. The hotel also has washers and driers available for use free of charge and they even provide the washing powder free too. Location wise we were exactly where we wanted to be .....very close to Central Park without having to pay the ridiculous prices of the hotels literally just across the road from us. We have stayed once at The Plaza and several times at The Park Lane overlooking Central Park so we've been lucky enough to have the spectacular views but the prices have gone up so dramatically we decided it wasn't worth paying that price and opted instead for the AKA which is literally half a dozen steps across the road from the back entrances of both The Park Lane and The Plaza. There are subway stations nearby making travelling around very easy and, if you want to make your own meals in the room there is a Wholefoods at Columbus Circle just a few minutes walk away. When we return to New York we will be staying again at the AKA. The decor isn't as lavish and there is no spectacular view but at a much more reasonable price you get the same great location, an enormous room and more useful facilities than we had in either of the other hotels we have stayed in.

The location is excellent, just a few meters from Central Park, the Apple store on 5th Avenue and all the shops in the area. The facilities are good, but the kitchen utensils and cabinets need to be updated immediately, as they are worn out and have unacceptable defects for a hotel of the quality of the Aka. The room was reasonably clean. The kitchen was very greasy and had apparently not been cleaned properly. I was charged incorrectly at check-in and had some difficulty explaining the mistake to the manager. After a tiring explanation and sending an email with the previously agreed reservation, he finally understood and said he would reimburse me promptly. The reception staff are cold and inattentive, and even when I or my children greeted them, they did not respond, apparently more concerned with handling their cell phones.

The staff was always accommodating and friendly, making my stay comfortable. The only drawbacks were the low water pressure in the shower and the need for more lighting. The location also convenient, with a café nearby that's open from the morning, making it easy to get around.

My husband and I stayed at AKA in an emergency medical situation where we needed an ADA compliant room for over a month. The perfect location was a bonus The room was a small one bedroom apartment that totally met our needs, but the standout here is the staff. I was in a very difficult situation and there was nothing the staff did not do to help. This includes management, front desk, doormen and housekeeping. I could name names but it wouldn’t be fair to those whose names I did not get I truly cannot thank the staff enough. If I ever able to spend a month visiting New York, I would not stay anywhere else.

There are not enough things I can say about the AKA Central Park - clean, safe, comfortable, quiet & customer service that is above & beyond From start to finish - from booking my stay to departure - efficient & consistent I would recommend this hotel in a heartbeat