Truss Hotel Times Square Bewertungen

Although it is walking distance to and from times square, I would avoid staying in this neighborhood. On the map, it looks close to the Chelsea area but its actually in Hell’s Kitchen, which is poor and dirty. There were homeless people right outside of the hotel and there isn’t security in Truss Hotel. At night, there is only one receptionist on duty, the entrance is not locked and anybody is able to enter and access the elevator without a hotel key. I did not feel safe staying in Truss Hotel. Cleanliness was acceptable, you can tell it was probably renovated within the past ten years. It is understaffed and they are not flexible at all regarding early or late check ins/outs. I would rather splurge more next time on a hotel with better security measures.