Heal House

This is the most beautiful house in the centre of Brisbane, close to the river and near to a few lovely shops! Run by the most charmng hosts. The decoration of the house is wonderful! Breakfast is delicious and the hosts give great info about what to visit

Heal House has been beautifully restored. Attention was paid to every detail and there was a high standard of cleanliness. The owners were very welcoming and the breakfast was good. We had booked the Master Suite for one night and then for a further week at the end of our travels. However, we only stayed a total of 2 nights in the Master Suite. On the third night we were shifted to the Verandah Room (the smallest room) by the owners. I had been diagnosed with Covid. We were asked to leave the Master Suite and were moved to the small room as it was “not connected to the air conditioning”. Apparently, this was so Covid could not be spread to other areas of the house. Of course, this was not correct and their apparent belief that I was a public health risk was not based on any understanding of the current guidelines provided by the Queensland Health Department. Despite explaining that my doctor had said that there was no need to leave our accommodation and, in fact, I could board an airplane and there wouldn’t be any need to advise the airline that I was covid positive. Needless to say, this added unnecessary stress and expense to our travel. In the interest of their business, it would be advisable for the owners of Heal House to become familiar with their legal rights and the current health guidelines. Unfortunately, bad news travels fast. It would be a shame to put the care they have invested in creating this accommodation at risk.