Echte Gästebewertungen von Hotels in New Castle County

Courtyard Newark-University of Delaware
4.4/515 Bewertungen
A nice spot on the U of Delaware campus, well landscaped and designed. We didn't have the AC problems others below have reported. The front desk when we called and checked in was laughably rude (which at least made those interactions fast, as I got hung up on during the first and had my credit card and ID pretty much thrown at me at the end of the second); at breakfast the next morning the service was comparably inefficient. But we'd eagerly stay there again if we could--indeed, we tried to on our way back, but they were sold out, as seems to happen in association with university events. Temporary note for early September 2022: coming up from the south, the construction and related traffic late at night in the few miles between the highway and the hotel were irritating and even a little scary--allow some time and attention for that.
Courtyard Wilmington Brandywine
3.8/518 Bewertungen
Great location, friendly staff and clean rooms. I was a little nervous when I saw this was the hotel my group was booking at, you can tell from the photos it is a little outdated. But in the end was a better stay than I had expected. First the bad. The room decor is bright and furniture is old. If you are uncomfortable with stains on furniture this might not be the place for you. I did have a small issue with the smell by the bathroom, and the wet floor that caused it, but I was only in for one night so it was easy to work around. A few of the lamp plugs did not work, a lot of them really, which caused me to think the blow dryer didn’t work. I called the front desk and replacement was brought up right away. I then realized it was just most of the outlets that were faulty. Now the good…. everything was very clean, the amenities that mattered were new, and every interaction I had with staff was friendly. We arrived late, but we’re greeted and checked in quickly. I had asked for a room with a balcony which was honored. I was happily surprised by how big my room was, and liked the setup better than most. The desk chair and desk were actually great for working in the morning. The mattress was comfortable, which is important to me. I like a medium/softer bed for reference. There was nice new patio furniture on the large balcony. I like that they still have some rooms with balconies, I like fresh air and access to a functional door or window which is rare at hotels anymore. The top item that impressed the heck out of me though, was Donna at the front desk. She went above and beyond twice for me in my very short stay. I need coffee in the morning. Usually at hotels if I wake too early and the restaurant isn’t open I will grab a cold Starbucks can from the market, but it’s not the same. I went down at 5:30 and the restaurant had not opened yet. I started to walk towards the market, and confirmed with Donna that they opened at 6. She asked me what I needed and I told her. She asked what size and if I needed anything else, and ran back to the kitchen. She could have easily said “yup, they open at 6 see you then” but instead she went ahead and helped me out. The coffee was great! It really made a difference in my day. I truly appreciated that kindness. Also when my blow dryer did it work as mentioned above it was Donna that brought one up, and was friendly the whole time. Thank you Donna! Overall the hotel itself is nice, but rooms could use some updating. You can tell they have replaced some of the things that matter most, like the desk chairs and mattresses. I was impressed by the service, and friendly atmosphere.

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