Business Hotels in New Castle County

Nicht weit von der University of Delaware, das Hotel ist kostengünstig, sauber, warmer Empfang, 1,5 Meter Doppelbett, neben dem 7-11 Convenience Store, Wawa Tankstelle, Frühstück kostenlos, einfaches Buffet, vom Hotel nach Delaware Am Straßenrand der Universität befindet sich eine Autowaschanlage.

Schönes Hotel, in der Nähe von Annehmlichkeiten, schöner Ort, Parken manchmal rau, aber gut! !

Ich war Teil einer Gruppe Ankunft am 19. Juni 2020. Zimmer waren noch nicht vorbereitet um 6:00 Uhr. Schließlich, gehen Sie zum Zimmertüren, Bett gemacht frische Handtücher. Ich konnte sagen, der Boden war nicht leer, keine Box aus Gewebe. Gehen Sie am nächsten Morgen zum Frühstück, gehen Sie in die Tür. Nein, Guten Morgen. Ich fragte nur, ob Sie Ihren Frühstücksgutschein haben. Kein Kundenservice überhaupt, Cheryl war ihr Name. Ich denke, sie war Frühstücksaufsicht. Ich sagte ihr, wir haben Barrel unseren Zimmerschlüssel, so dass niemand uns einen Gutschein gegeben hat. Sie möchten vielleicht vor dem Aufenthalt hier umsehen. Ich weiß, dass die Plätze kurze Mitarbeiter sind, aber es gibt einen Weg, um zu informieren und zu sprechen.

Full kitchen was amazing. The room was clean and large. The staff was very helpful and nice. If your working, it's a good place to stay. There are alot of loud college students here, that's the only downfall. They don't have much respect for being quiet.

Looks can be deseving. When seeing the lobby I thought This is really nice and our children are gonna enjoy themselves. Boy was I wrong! I don't even know where to begin. Made reservations online for a week soon as we arrive got our key for the room my family and I were greeted by a roach . The towels were dingy with spots. The blankets had burnt holes fridge was dirty The outlet cover was half cracked. The claw marks on the bathroom door from animals and it smells like an animal kennel with cat piss smell ,trash mildew, and Old bleach. I am from the front desk of the roaches and the burn marks I was told that they would send maintenance down haven't seen maintenance from that day till this day housekeeping does not knock on the door to see if you need anything you have to physically run them down and no one speaks English they use their phone to interpret what to say. False advertisements there's no continental breakfast my kids thought that they were going to go swimming needless to say the pool is out of order along with the ice machine. They're very rude at the front desk they don't know how to speak to people. Everyday a few times in the day my key card had to be reactivated. We were killing roaches and flies all day every day. We were better off camping outdoors . They had a few events that took place and the music was so loud you could feel the vibration. People running and screaming threw the hallway starting around 1am until about 4am. During checkout we asked about our points to get free nights you earned. (The stay should be free always) We were told that we had to ask to be signed up for the Rewards before paying for the room and give them the rewards number which is impossible when they (Receptiones) are supposed to give it to the customer. Then said that I wasn't on the rewards program. Which is Bull. I then logged in my account in front of her she then said that we don't have any points when you receive them when your supposed to receive them every day your there 12 days and not 1 point . This place is full of and they respond to everyone's review the same especially about the bugs and the Pest Control Company they say they use. Please I'm warning you Don't Stop Here. You will definitely regret it!!

This place is disgusting. There are cigarettes marks in the mattress and sheets despite all the signs claiming non smoking. It’s humid and smells like mold here. The beds are very itchy as well. There were also people trying to open the door at night as well.

On the cover, this hotel looks and feels like any other “Express” IHG hotel. Its newly renovated, decent sized pool, adequate fitness center, etc. BUT the STAFF is what makes this a 5 star experience! I stay 100+ nights a year in various IHG hotels across 15 states and the hospitality they bring to your visit is almost unmatched. They have complimentary fruit water, check-in cookies AND a gift!? Unheard. Everyone i dealt with at the front desk was super friendly, willing to help, and CARED about you and your stay. Special shoutout to Saniya at the front desk!!! She was incredibly personable and easy to talk to. It was like talking to a friend, but we were doing business. She is incredible and what I hope every IHG employee to be like!