"Gut, nett."

"Ein Erlebnis die Villen auf dem Wasser. Ein genial schönes Hotel. Sehr freundlicher Service, E-Fahrräder können ausgelehnt werden. Zum Fahren ist das Ufer des Sees ideal. Was für ein Spass. Wirklich ein kleines Juwel und sehr zu empfehlen."

"Der Service war gut, wenn ein Anstrengungen unternommen wurde, um die Rezeption glücklich zu halten. Fine, aber einfache Unterkunft. Kein Kühlschrank. Keine Klimaanlage, die für ein sehr heißes Zimmer in einem 30+ Tag mit der Sonne in die Zimmer gemacht. Nicht cool über Nacht."

"Besser als erwartet! Die Aussicht war atemberaubend!"

"Gutes Hotel. Die Lage und die Aussicht sind wunderschön. Man kann auch Gepäck aufbewahren."

"Das war die schlimmste Erfahrung, die ich je hatte. Das Personal war unnötig hart, und wir mussten über 15 Minuten auf unsere Bestellung warten. Trotz der hohen Preise fehlte es grundsätzlich an Hunger wie ein einfaches "Hallo" oder "Danke". Ein perfektes Beispiel dafür, wie *nicht* Kunden zu behandeln."

"Sehr nahe dem Bahnhof Genf. Kann sogar in der Nacht leicht finden. Es war das erste Mal in Genf, einen frühen Flug zu fangen, so war die Lage am besten."

"Sehr sauberes Hotel, sympathisches Personal bereit, Ihnen zu zeigen oder zu helfen. Die Zimmer sind sehr gut. Es gibt alles, was man braucht. Die meine hat eine kleine Küche (kann praktisch sein 😉). Nahe dem See, dem Schloss, Fußgängerstraßen der Bahnhof und Buslinien. Nickel zu Neuchatel besuchen!"

"The location is excellent, and the unit itself was nice. Unfortunately, our experience getting into the property was one of the most frustrating travel experiences I've had. We booked through a third-party travel site and were not aware that check-in effectively ends at 7:00 PM. After arriving in Neuchâtel, we spent considerable time trying to locate the property. When we finally found it, we discovered it was closed. Since access is managed through the art gallery, there was no reception staff available, and the phone numbers posted on the door did not work. After a long international flight and while dealing with jet lag, we were left standing outside without access to our accommodations and ultimately had to book and pay for another hotel for the night. Later, after spending additional time searching online, I was able to find another contact number and received a response. My biggest concern is that this critical check-in restriction was not clearly communicated during the booking process through the third-party site. Had I known that arriving after 7:00 PM could result in being unable to access the property, I would have either made arrangements in advance or booked elsewhere. What was most disappointing was that despite explaining the situation and providing evidence that the booking confirmation did not clearly communicate these restrictions, the property was unwilling to refund the first night that we were unable to use. Future travelers should also be aware that access is controlled through a single key. The key is required not only to access your room but also to enter the building itself. This is especially important on Sundays and Mondays when the downstairs gallery is closed. If one person leaves with the key, the other guest can be locked out of both the building and the room. For two travelers with different schedules, this can be very inconvenient. The apartment may be a good option for travelers arriving during business hours and planning to stay together at all times, but anyone arriving in the evening should confirm access arrangements well in advance. I learned that lesson the hard and expensive way."