Sandals Negril Beach All Inclusive Resort and Spa - Couples Only

Great staff and beautiful property. Our 3rd time to SN and 13th Sandals overall. Stayed in the new Bamboo Grove swim-up room and couldn’t have had a better experience. These rooms are beautiful and we had everything we needed right from our room. Bonus…pool is heated. We were also just a few steps from the piano bar area where we had the pleasure of meeting Chris and Chrisanny. Chris always remembered my husband’s drink (was pouring it as we were walking up) and made me his special, which was SO good! Chris was always working the bar, with a smile, making sure everyone had what they needed. Chrisanny always had a smile as well and was quick to make sure we had what we needed aka full drinks. Sunsets are amazing, enjoyed our walks off property and down the beach. Brava restaurant is amazing food. Try it…you will not be disappointed. We dined here 3 times. Also enjoyed Kimonos and Bayside. SN never disappoints.

I’ve been wanting to come to Sandals for years. With all the advertising speaking of high class service, exceptional food, etc. I couldn’t wait to go but I was disappointed. This is NOT the worst all inclusive but definitely not what they advertise or what I expected. The rooms are dated and bathrooms tiny unless you spring for a high end room which is in a newer tower. Who would know this when booking? The food is NOT high quality, overcooked lobster from the Sundowner and the breakfast buffet is constantly out of items which they are slow to replace. Instead of keeping things on hand/in stock, seems the trend is to wait until it runs out and make guests wait until they choose to replenish. This also applies at the omelette stand. Crazy, I know and we had this same experience arriving at breakfast early and later in the morning, so clearly this is their standard operating procedure. The activities are somewhat fun but DO NOT start on time and one event we attempted to attend didn’t happen at all and not one person came to make an announcement of such. The entertainment staff overall is extremely engaging. You will see them throughout the resort. Ruth is part of the entertainment staff and is a pleasant, beautiful young lady and a wonderful dancer. I will say overall, my sister and I had a nice time and though there are a number of staff members who stood out, there are many who could use training in smiling and simply greeting guests. No one wants to pay Sandals prices and be made to feel as if they are bothering staff because their attitude presents as if they choose to not be bothered. Also, my sister is deathly afraid of cats and they were all over the Barefoot which is a restaurant located on the beach. These cats literally come to the table and climb on the side of the seat. You will also encounter them as well as extremely aggressive birds who will grab food from your table while you’re eating. This is at the Bayside Grill where they hold the breakfast buffet. The staff members I would like to highlight are Asha-Lee, this young lady is amazing. Attentive, engaging and seemingly looking for a way to assist. She works in food service which is a waste, she is clearly concierge material as she seeks to assists guests with matters outside of her area. Andre “Brice” young man, super engaging, beautiful smile and makes you feel welcome. There was not a time he saw us and did not interact. Jhanelle held it down at the bar and even when busy, managed to speak and not allow guests to feel ignored. While on the bar, this is another area that needs to be improved upon. Why does every bar NOT have cold, bottled water but all through the day you see staff pushing cases of water around, they can’t all be going to the rooms, but this again speaks to what I mentioned earlier, don’t restock before you’re out, make the guest wait to then bring them a warm bottle of water in the heat or simply say you’re all out. The same was experienced with certain alcohol

The service was by far. Find the service I've ever had in a resort. If you needed it, you got it, but the thing that really put them over the top. Besides their awesome food and that coffee shop that just is to die for the entertainment. That entertainment group is the best entertainment I've ever seen. I've been on cruises. This entertainment was way better. They get you involved. They make you wanna be there. They remember your names I still don't know how they did that. They make you wanna see them, and you're at the pool, and you can't wait for the entertainment to start. That's the place. Go in there, ask for ruth, ask for ashley.Ask for the two kings

Beach lovers paradise. Staff were real friendly and the surroundings are beautiful. We love Sandals, and even when we’ve experienced minor issues, they are always on hand to sort everything out. Gorgeous resort, fab restaurants and we can’t wait to go back!

We had a beautiful butler suite in the Sundowner building. Our butler team of Theda and Basil were top notch. They made us feel like royalty. Jeffery took a ton of photos of us. He’s very friendly and funny! The pictures were stunning! Asha-Lee waited on us for our private beach dinner. She was perfect! Vanessa at Red Lane Spa worked her magic on my hair, makeup and nails. Princess and Alisa gave us each wonderful massage in the cabana on the beach. We had zero issues with food. Everything was plated to perfection and tasted great! The entire staff was friendly and helpful.

Service and hospitality is top notch. Kenrick and Jermaine went above and beyond to ensure I felt special for my birthday celebration. They listened and took every opportunity to surprise and delight. They made great recommendations for me and my husband both on and off site. Keron was a happy fun loving person who took amazing photos of me and my family. We experienced great service from Chris at the pool bar during the day and Keith and Shane at night! Kudos to Shantal and her positive attitude and great smile. Don't let others sway you! Service is spectacular and the staff all tried to ensure a great experience for us daily! This place is a must! Relax and enjoy the laid back atmosphere and hospitality! Book now!