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Jess and family
Superior Doppelzimmer
Aufenthalt im März 2025
Paar
14 Bewertungen
8.5/10
Sehr gut
Bewertung vom 5. Apr. 2025
Nice hotel but unfortunately a bit far from everything, the guest hospitality and service is great and the staff is very friendly. Something could have been better such as the cleaning, the breakfast buffet and also that you could choose your own temperature in the room, which now was lacking which made us sleep in a very hot room our first night. The staff gave us a fan the second night which made it a little bit better. The hotel offers amenities such as toothbrush, toothpaste, water etc which is really good. Overall a good hotel for the price but next time visiting Nanjing we will stay somewhere that is closer to everything.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for choosing our hotel for your stay in Nanjing and for sharing your feedback. Our hotel is located in a quiet yet convenient area, surrounded by famous attractions such as Xuanwu Lake, Purple Mountain, Plum Blossom Hill, Jiming Temple, and Hongshan Forest Zoo. We are about 1 km from Line 4 Metro Station, and multiple bus lines are right outside our doorstep, making transportation very convenient. If needed, we’d be happy to provide you with more details about nearby transportation and sightseeing options. We sincerely apologize that our cleanliness, breakfast, and room temperature did not meet your expectations. Your feedback is invaluable, and we will double our efforts to improve in these areas. Should you encounter any issues during your stay, please don’t hesitate to inform our staff—we will do our utmost to address them promptly. We truly hope to welcome you back in the future and give you the opportunity to experience our improvements firsthand. IHG Social Listening Team
Andres Eduardo
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juli 2025
Alleinreisender
7 Bewertungen
10/10
Hervorragend
Bewertung vom 27. Aug. 2025
This has been the 4th or 5th time I have stayed at the Hotel. Not only is it conveniently located to some of the most beautiful areas of Nanjing, it is also a 5-minute walk from the Nanjing Metro, just a few stops from many of the most important attractions and landmarks. Breakfast is great. Rooms are clean, quiet, and spacious. Several restaurants in the area. But most importantly staff are amazing, serious, friendly, and professional. Hope to return soon.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for choosing to stay at Holiday Inn Express Nanjing Xuanwu Lake and for taking the time to share your wonderful feedback with us! We are truly delighted to hear that you enjoyed your multiple stays with us, from our convenient location near Nanjing's beautiful areas and metro access to our delicious breakfast, clean and spacious rooms, and most importantly, the exceptional service from our dedicated team. It warms our hearts to know that our staff’s professionalism, friendliness, and attention to detail stood out during your visits. Your kind words motivate us to continue delivering memorable experiences for all our guests. We’re also thrilled that you appreciated the surrounding dining options and the tranquility of your room—these are aspects we take great pride in. Your loyalty means the world to us, and we can’t wait to welcome you back for another outstanding stay. Wishing you safe travels and looking forward to serving you again soon at Holiday Inn Express Nanjing Xuanwu Lake! IHG Social Listening Team
robofficial
Superior Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Geschäftsreisender
44 Bewertungen
8.0/10
Sehr gut
Bewertung vom 30. Apr. 2025
A good choice for budget travelers! The rooms are clean and comfortable, though the hotel itself could use some updates. They offer a simple Chinese breakfast with a few Western options. The reception staff are friendly and willing to help.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your valuable feedback with us. We sincerely apologize that some of our facilities did not meet your expectations, and we will strengthen our maintenance efforts while accelerating upgrades to improve our service. Each morning, we carefully prepare a buffet breakfast featuring a mix of Chinese and Western dishes, including local Nanjing specialties and freshly made items at live cooking stations—because every great day starts with a good breakfast. Should you have any concerns during your stay, please don’t hesitate to reach out to our staff—we are always ready to assist you with warm hospitality. It would be our pleasure to welcome you back for an even better experience. IHG Social Listening Team
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Paar
2 Bewertungen
10/10
Hervorragend
Bewertung vom 16. Apr. 2025
The staff is very friendly and professional. The breakfast is awesome!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your wonderful feedback with us. We are truly honored to receive your kind words about our service and breakfast offerings. At our hotel, we are committed to creating a pleasant and rejuvenating experience for every guest. Should you need anything during your stay, please feel free to reach out to our staff—we will be delighted to assist you with genuine warmth and enthusiasm. Each morning, our restaurant serves a carefully prepared, nutritious breakfast buffet, featuring a delightful blend of Western and Chinese cuisine, authentic Nanjing specialties, and freshly made dishes at our live cooking stations. This delicious and wholesome breakfast is designed to energize you for the day ahead. It would be our sincere pleasure to welcome you back for another memorable stay. IHG Social Listening Team
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Jan. 2025
Paar
80 Bewertungen
8.0/10
Sehr gut
Bewertung vom 5. Febr. 2025
Location is good. Many restaurants nearby, parking space is limited to 10 cars.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for sharing this review. The hotel is located in a convenient location with complete surrounding facilities. The subway station of Line 4 is within walking distance, and there are many famous scenic spots nearby. Parking spaces around the hotel are rather limited. There are only a few parking spaces available for guests to use free of charge at the hotel entrance. A friendly reminder: there is a large paid parking lot in Baima Park next to the hotel. We hope our guests can feel more relaxed whether they are on business or traveling. We look forward to your next visit. IHG Social Listening Team
Big World traveler
Superior Zimmer mit Queensize-Bett
Aufenthalt im März 2024
Reise mit Freunden
3 Bewertungen
9.5/10
Wunderbar
Bewertung vom 19. Mai 2024
Great location. Clean. The only downside was no air conditioning. They said it wasn't working, so brought us fans, but it was pretty hard to sleep in the heat. Great front desk staff! Close to the lake and park.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for sharing your valuable review with us. We are honored to receive your recognition in various aspects such as the hotel's location, cleanliness, and service, and we will continue to be dedicated and work hard. We apologize for the inconvenience caused by the air conditioning issue during your stay, and we will fix the problem as soon as possible. We hope to have the pleasure of welcoming you back again soon. IHG Social Listening Team
Wei ting
Superior Zimmer mit Queensize-Bett
Aufenthalt im März 2024
Familie
3 Bewertungen
10/10
Hervorragend
Bewertung vom 2. Mai 2024
Location is easily accessible to key tourist attractions.
Breakfast spread is great.
Room is clean and affordable.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for taking the time to share your sincere feedback with us. At Holiday Inn Express, we always strive to be in a convenient location, such as near a subway station or famous landmarks. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast, which is great to read about. We sincerely invite you to choose our hotel again when you visit Nanjing next time. IHG Social Listening Team
George Nickum
Superior-Zimmer (2 Betten)
Aufenthalt im Okt. 2024
Alleinreisender
20 Bewertungen
9.5/10
Wunderbar
Bewertung vom 14. Nov. 2024
I like the eggs they cooked for breakfast.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to provide us with this valuable review. We are honoured that you enjoyed the breakfast. Our breakfast is served in buffet style, with a combination of Chinese and Western dishes, Nanjing specialities, as well as locally made Ming file, with a balanced mix of nutrients to energise you. We sincerely invite you to visit us again. IHG Social Listening Team
Gavinsia
Superior Zimmer mit Queensize-Bett
Aufenthalt im Febr. 2024
Geschäftsreisender
16 Bewertungen
10/10
Hervorragend
Bewertung vom 30. März 2024
So far the location of hotel is quite strategy, and the customer service is friendly
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us and took advantage of our convenient location. I will be sure to share your kind comments with our staff. We look forward to seeing you next time you visit. IHG Social Listening Team
Georgsen
Superior Doppelzimmer
Aufenthalt im Dez. 2023
Paar
16 Bewertungen
7.0/10
Bewertung vom 17. Jan. 2024
Hotel with very good location if you want to visit the lake or the mountain park in Nanjing
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for writing a review of your stay. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions. We hope to have the opportunity to welcome you again in the future to provide you with a better experience. IHG Social Listening Team
Vegan in China
Superior-Zimmer (2 Betten)
Aufenthalt im März 2023
Geschäftsreisender
24 Bewertungen
9.5/10
Wunderbar
Bewertung vom 17. Apr. 2023
Comfortable, sizeable room located close to old town and near the conference I was attending. Staff was efficient and kind (although needed a little help checking in passport-holding guests).
To be fair, I believe the room came with a warning, but there is absolutely NO soundproofing and we could easily hear neighbors and people in the hallway, so bring earplugs if you need silence to sleep. Beds are on the harder side (normal for China). Breakfast is standard Chinese, which I personally enjoy, but others may not.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for taking the time to share your candid review.We are pleased to hear that you were satisfied with the rooms and staff service.We apologise that the soundproofing did not meet your expectations. We appreciate your comments and will share them with our team. We do hope to have the opportunity to welcome you back in the future to provide you with an even better experience. IHG Social Listening Team
Dbz Steele
Superior-Zimmer (2 Betten)
Aufenthalt im Febr. 2023
Paar
80 Bewertungen
10/10
Hervorragend
Bewertung vom 7. März 2023
Very good hotel with nice service and ting. Good location if you like the mountain
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review and for giving us a perfect score.We are very happy you were so pleased with the fantastic customer service we offer.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Hae Sang
Superior Doppelzimmer
Aufenthalt im Juni 2023
Alleinreisender
48 Bewertungen
10/10
Hervorragend
Bewertung vom 31. Juli 2023
10 minutes away from metro station but still convenient to stay as nearby has many shops and restaurants. Service was good and kind also
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for your business and great review. Very thorough and to the point. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions in the city. I will be sure to share your kind comments with our staff. We hope to see you back with us again soon. IHG Social Listening Team
Dean
Superior Doppelzimmer
Aufenthalt im Mai 2023
Paar
46 Bewertungen
9.5/10
Wunderbar
Bewertung vom 24. Juni 2023
Excellent service. Located near the lake and next to some good restaurants. Just a bit of an uphill walk to and from the nearest metro
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for taking the time out of your day to give us a fantastic review.We are very happy that you were so pleased with our services. Holiday Inn Express has always been located in a convenient location, such as the metro station or the famous attractions in the city.We look forward to seeing you again on your next visit. IHG Social Listening Team
Anonymer Benutzer
Superior-Zimmer (2 Betten)
Aufenthalt im Nov. 2022
Geschäftsreisender
335 Bewertungen
8.5/10
Sehr gut
Bewertung vom 17. Dez. 2022
Check-In: Was fast and easy. Took the minimal amount off time. But the front desk wasn’t too experienced with members privileges. Thus making it a below average experience.
Hygiene: The cleanliness is average, a bit dusty. And the carpets have seen better days.
Breakfast : Is decent, enough to choose from.
Beds: Are very comfortable.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are sorry to hear that your room was not really clean.We will certainly review our cleanliness and do an extra cleaning work on it.We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We sincerely hope it did not mar your experience at our hotel.We look forward to exceeding expectations on your next stay. IHG Social Listening Team