Argyle Grand Hotel Nairobi Airport

That's a wonderful hotel! From the pick up at the airport, Judy was really kind and professional. She handled us with utmost courtesy and my whole team was in great appreciation of her. She always arranged our transport in a timely fashion and together with the driver, they made our pick ups and drop offs worry-free even at very late hours. So we surely will stay at Argyle even in the future in our many forthcoming business trips. The front desk was always helpful and catered to our needs. Mariam and Kate in particular took worked fast and at ease in a cordial fashion. They provided all necessary information for my team and made us make 3 subsequent bookings during our stay, we didn't want anything less. Of course, food was great and the service there was just amazing! Jacinta and her colleagues were so nice, my team enjoyed the food and the overall presentation of the whole buffet. The variety was rich and surely who wouldn't want to just eat to their fill? Argyle is the place

Pros - very close to the airport (closest?), new hotel, free shuttle, lovely staff, yummy room service meal, reasonable value for a five star hotel, lots of security measures Cons - no room service menu in room, despite checking twice they hadn't arranged the shuttle back to the airport however they did sort it out and I left more or less on time as planned. Pick up shuttle also wasn't there when I arrived

結束了一週的safari之旅，超級累，第二天的飛機所以在網上訂了這家酒店。五星不知道是哪裡來的，房間熱水都沒有，打電話喊前台三次，等了40分鐘才有人來修。熱水忽冷忽燙，因為太晚了衹想快速洗完澡上床睡覺，結果燈居然沒辦法關！這到底是什麼樣的設施？？？第二天早上起來熱水又沒有了！不敢相信一個首都城市裡的酒店，沒有熱水，又不是在safari。這裏的員工和經理每個人都很友好，很禮貌，就是這個硬件設備也不能這樣吧，感覺中國人開的酒店衹是外觀好看，實際上裝修很垃圾。花1500住了這樣的酒店，性價比真的很低，要不是對面hilton訂滿了，我不會選擇這邊，至少hilton是連鎖，管理都會好很多。對了，電梯也是問題，每次下樓明明進的往下的電梯，卻要跑上面去接了上面的人才往下走，第一次知道這樣的酒店，我也是漲見識了，心情被搞得太差了。 工作人員五星服務，早餐四星，衞生五星，其餘的衹想給0星。