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Verifizierte Bewertungen
Lage4.7
Ausstattung4.8
Service4.8
Sauberkeit4.8
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Alle Bewertungen(53)
Positive Bewertungen(45)
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Negative Bewertungen(1)
HolidayTime
Zimmer mit Kingsize-Bett
Aufenthalt im Sept. 2024
Single
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. Okt. 2024
This hotel was amazing. I was pleasantly surprised and impressed with everything. I loved the decor, the facilities and most importantly the professionalism of the staff.
John at reception was fantastic, he recognised I was a silver member and had macaroons and chocolates out in my room. Nick in concierge was also great, they went over and beyond to help me.
The rooms were a dream, the beds very comfortable, decor to dream of and a vide range of TV channels. Housekeeping brought a coffee homemade face scrub which was wonderful and made my skin feel so smooth.
The roof top bar and restaurant is a must; the ambience, food, drinks and views are all top rated.
This is my favourite Hilton I've been to.
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Antwort der Unterkunft: Dear HolidayTime,Thank you for your wonderful review and for sharing your experience with us. We sincerely apologize for the delayed response. We’re thrilled to hear that you had such a fantastic stay and that our team, especially John and Nick, made a lasting impression.It’s great to know that you loved the décor, the comfort of the rooms, and the little touches like the homemade coffee scrub. Your kind words about our rooftop bar and restaurant are truly appreciated, and we’re honored to be your favorite Hilton!We look forward to welcoming you back for another exceptional stay.Best regards,Kwetu Nairobi, Curio Collection by Hilton
Hiro#
Zimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Reise mit Freunden
9 Bewertungen
4.2/5
Sehr gut
Gepostet am 2. Juni 2024
The service and breakfast was good and we also had dinner at Upepo twice which was very tasty.
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Antwort der Unterkunft: Dear Hiro,Thank you for your feedback, and please accept our apologies for the delayed response. We’re delighted to hear that you enjoyed our service, breakfast, and your dining experiences at Upepo. Your comments on the surroundings and amenities are greatly appreciated, and we continuously strive to enhance our guest experience.We look forward to welcoming you back for another wonderful stay!Best regards,Kwetu Nairobi, Curio Collection by Hilton
Ejgrl90
Kingsize Bett Ein Schlafzimmer Riba Suite
Aufenthalt im Okt. 2024
Business
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Febr. 2025
Really great staff. Room was okay.
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Antwort der Unterkunft: Dear Ejgrl90,Thank you for your perfect rating and kind words about our staff! We're glad you had a great experience. If there's anything we can do to make your next stay even better, please let us know.Looking forward to welcoming you back soon!Best regards,The Kwetu Nairobi, Curio Collection by Hilton
Antwort der Unterkunft: Dear Valued Guest,Thank you for your review and for sharing your experience with us. We appreciate your kind words about our hotel's design, service, and cleanliness. Your feedback regarding the shower water pressure is noted, and we will look into it to enhance our guests' experience.We hope to welcome you back for an even better stay in the future. Safe travels!Best regards,Kwetu Nairobi, Curio Collection by Hilton
Edyta
Zimmer mit Kingsize-Bett
Aufenthalt im März 2025
Anderes
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Apr. 2025
Świetny hotel ,Monika zadbała o czystość rewelacyjnie w życiu nie widziałam takiego serwisu ,hotel w lesie nowy desing mega ,dużo atrakcji bart restauracje ,wspaniała obsługa ,polecam każdemu jeśli odwiedzi Nairobi .Top !!!
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Antwort der Unterkunft: Thank you so much for your wonderful review!We’re thrilled to hear you enjoyed your stay and that Monica made such a remarkable impression—her dedication to cleanliness and guest comfort truly shines. It’s also great to know you appreciated our forested location, modern design, and the variety of experiences we offer.We can’t wait to welcome you back on your next visit to Nairobi!Warm regards,Kwetu Nairobi, Curio Collection by Hilton
Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 30. März 2025
Everting was to perfection .. service .. staff… the vibe… perfect hosts .. highly recommended.. for short stay or long stay … the hotel is new … built locally and design is fabulous.. the base restaurant and the roof top are both worth it .. highly recommended
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 29. März 2025
The housekeeping team especially Elizabeth did a great work in the room with excellent customer care. They were ready to accommodate and work on the room when I was able to step out even when it was late in the day. The rooms were clean and well organized
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 29. März 2025
Kwetu Nairobi Curio Collection by Hilton was a fabulous experience! The management team and staff provided intentional serves which made our stay refreshing and memorable. Our suite and the amenities met our needs! Kwetu Nairobi is definitely a hidden jewel.
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 28. März 2025
I had a nice time during my stay at this hotel.. The security,the room service and the receptionists were a great help.. Much much appreciations to Cynthia,Antony Martin,Joan ,Agness and Nick It's was marvellous to stay in 'Kwetu Nairobi ,Curio Collection by Hilton'
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 28. März 2025
Excellent customer service. The staff were very kind and helpful. We were made to feel like we were the most important guest. Beautiful facilities. Very nice and clean. I’d definitely stay here again and highly recommend it to others. Food was delicious. Room service was some of the best I’ve ever had.
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 27. März 2025
The customer service was amazing. The people were so hospitable and I felt so comfortable. I will certainly come back. Everything I expected and more. Judith, Moses, Agnes, the welcoming staff, Alex the GM and the Head Chef, the bar and restaurant staff and the ENTIRE STAFF exceeded my expectations.
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 24. März 2025
Kwetu, is a beautiful boutique hotel, yet large with spacious rooms, modern rustic, vintage appeal to it, very quiet, with professional staff and amazing customer service. Elizabeth (house keeping) was very professional and welcoming, we engaged in a brief conversation that had has giggling. Trevor, from Upepo, is an outstanding waiter, he goes beyond his duties to make sure customers are well taking care of. Manager Moses, and doormen moses, made sure I was comfortable and had everything I needed to make my stay a premium experience. I recommend Kwetu, for a beautiful, relaxing, weekend getaway, breakfast, lunch or dinner date's, or you simply want a night cap, this place has it all.
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 22. März 2025
The hotel is beautiful and well put together. The staff are friendly and helpful and went above and beyond to make our stay very relaxing. The breakfast each morning was outstanding, Olive in the front of house was very helpful, Maxwell in housekeeping kept our rooms spotless and well stocked and Trevor from Upeppo was an excellent host when we ate at the hotel. The location is great, a few minutes from the city proper by on the edge of the forest so you don't feel like you're in a big city. Would definitely stay again if we come back to Nairobi!
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Gastnutzer
Aufenthalt im Febr. 2025
Anderes
5.0/5
Hervorragend
Gepostet am 22. März 2025
The hotel is clean and maxwell has being so good at orientation and hospitality l give him 10/10 what an amazing experience the receptionst has being so good also and the welcoming drink from the reception and the ambience lord sooo amazing cant wait to be in the room
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Gastnutzer
Aufenthalt im Febr. 2025
Pärchen
5.0/5
Hervorragend
Gepostet am 22. März 2025
After arriving from a 10hr flight into NBO, we found Kweto Hotel to be a beautiful destination and start to our holiday in Kenya. We were greeted at the entrance by Anthony who we found to be very personable and helpful. Anthony brought our luggage inside and provided a brief history of the property. His timing and delivery were perfect. Gideon checked us in and was consultative on our upcoming stay. After telling him our plans for later in the weekend (early morning Saturday Safari); he suggested we could pay in advance for only Friday morning breakfast. His approach helped put us at ease immediately. He also said our hotel payment (we used a combination of cash and points), would require an additional deposit of which he asked, "would this be ok?". His use of the question helped build trust and was greatly appreciated. Anthony then took us to our room while providing a tour of the hotel, for instance the '1893' coffee bar named for the year Kenya started growing cocoa beans, in addition to the restaurants available. A truly delightful way to be welcolmed and begin our weekend stay!