The BCC Hotel & Residence

Terrible cleanliness. Stayed here for 2 days, the room has cockroaches, we killed 10 of those in the span of days, asked for a change of room but the front desk told us it’s full. The bed sheet is grey and dirty, we have to request house keeping to change it. Water pressure is good. Staff are friendly. That’s the only 2 good thing for this hotel. The room and facility is really old and need a major overhaul.

Sorry to say, one of the worst hotels I’ve stayed. We reached earlier at 11am but was told by reception we can only check in 2pm because it’s not ready. Understood and we went out to have our shopping and massaging. Reached back at 2pm and was told my room was not ready again.. I waited till 430pm before I checked into my own room!!! And that was because I kept rushing them for a room to rest… Upon checking in, the bedsheets was greyish which looks like it wasn’t properly cleaned. The bathroom towels still have many yellow stains(looks like curry stains). Super turned off and gross! Shower area was dirty and the whole shower floor was flooded when we did our showering.. Other than good location with many eateries surrounding it, I wouldn’t suggest u to book this hotel unless ur ok with what I’ve mentioned. Btw I was charged additional 100k rupiah for checking out late by 30 mins! (I got my room 2.5 hours later than expected) Oh ya. Other than convenient location, One more plus point, the hotel views are pretty good. That’s all!