Residence Inn by Marriott Munich Central

I stay at Residence Inn properties. The bathroom had a broken toilet seat, body wash dispenser and towel rack. We did not feel safe in the neighborhood.

Great room ! The location was great, but the room was amazing. Travelling with kids and having the opportunity to cook something for them is a must!

Big rooms, We loved this hotel. The rooms were massive compared to other rooms we stayed in while in Europe. The area around the hotel is nice. We liked the pizza restaurant at the end of the block. The continental breakfast was good and had both American and German favorites available.

This hotel is more like a Motel, no service at all, no one to assist with our luggage, someone manning the reception is the only service provided. Marriott seems to use this awful mattress toppers which overflow from the sides and takes shape where middle of the bed sinks in, not helpful if you have a back problems. I asked them if they could change my mattress to a more firmer mattress, they said no however offered to move me into another room which had the same type of mattress and mattress topper. I asked if they could remove the mattress top, they said yes however when we got back to our hotel late afternoon, mattress top wasn’t removed, went to reception to ask, I was told housekeeping went home. I went to my room and removed the topper myself. Very poor selection of goods for breakfast, hard boiled eggs, scrambled eggs, bacon, 3 types of fruit, 3 types of bread, few cereals. No teaspoons , when asked they told me they run out of teaspoons because they only have few of them and to use tablespoons to mix my coffee, had to ask for serviettes couple of times because they had run out of it. Am surprised that this establishment has Marriott brand and lowers the brands standards. I do not recommend this place and will not stay here again.