Hotels mit Pools in Mukim Gadong B

Gute Lage mit der größten Mall verbunden. Zimmer ist groß mit Brunei traditionellen Stil Dekor. Das einzige, was ich klagen würde, ist das Netzwerk nicht schnell genug, dass ich einige mobile Date kaufen musste, um online zu arbeiten.

The staff were all friendly and gave us service with a smile. Although, we hoped that there would be a way to make the room warmer, we felt too cold. We have already shut down the AC but since there is centralization of AC, the coldness from the lobby and next room seeps in our room. The staff was kind enough to send us the maintenance guy but he couldn’t do anything for us. Also, we saw this property from Agoda.com and it was stated there that there was complimentary airport transfer but actually there was none.

The hotel is very basic. The reservation team will need improvement as I called in to get them to do some minor changes on my booking but was not getting an email from them until I write in to check on my booking and they replied which i noticed that my email address was spelled incorrectly even though i repeatedly spell out the email address for more than 3 times. The towels given was with stains and face towel was not provided until i requested for it. Overall experience was pleasant and location is convenient as they are some eateries around that served good and decent food. In conclusion, while I enjoyed the overall experience and would consider staying again, I hope the management addresses the lapses in the reservation process and housekeeping service. With these improvements, this hotel could truly offer a seamless and exceptional experience.