36 College Avenue, Dehiwala-Mount, Mount Lavinia, Western Province, 10350, Sri LankaHoteldetails anzeigen
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1 Nacht
Gästebewertungen
7.3/10
74 Bewertungen
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Verifizierte Bewertungen
Lage7.5
Ausstattung6.9
Service7.3
Sauberkeit7.4
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Alle Bewertungen(74)
Positive Bewertungen(49)
Bewertungen mit Fotos/Video(14)
Großartiger Aufenthalt!(7)
Negative Bewertungen(11)
thetravelpal
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Für andere gebucht
20 Bewertungen
5.0/10
Bewertung vom 29. Jan. 2025
This hotel was one of the most surprising I’ve stayed at. I have never heard of a hotel making it compulsory for guests to pay for a Gala dinner on December 31st. Nowhere on their website or the Trip.com app was it mentioned that guests are required to pay $30 USD per person before booking. Instead, they only inform you after you've made your reservation.
When I arrived and checked in, the customer service representatives told me I had to pay $120 USD for four people attending the Gala dinner. When I explained that I didn’t want to attend, they refused to give me the room key.
As for the Gala dinner itself, there were very few options for vegetarians, but the desserts were quite good.
Regarding the room, the bed frame was chipping, and the chairs had noticeable dark stains. While the hotel has a beautiful beachfront view, there's a train track directly in front, and every time a train passes, the noise is extremely loud.
If you're planning to stay here for New Year's, I strongly recommend calling the hotel in advance to confirm their policies. On a positive note, the young front desk staff were polite and helpful.
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6/8
Antwort der Unterkunft: Dear Valued Guest,Thank you for your comments about your stay at Berjaya Hotel Colombo.This is to kindly inform you that this compulsory supplementary charge for the Gala Dinner on the 31st December has to be paid by our guests. We apologize for any inconvenience caused to you during your stay at our hotel and for not meeting your expectations. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Ram Chandralingam
Standardzimmer mit Kingsize-Bett
Aufenthalt im Juni 2023
Familie
5 Bewertungen
6.5/10
Bewertung vom 23. Juli 2023
Good place. Nice staff. Great swimming pool.
But need more maintenance on room.
Very old and lots of ants.
My daughter got bites.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. The areas mentioned in your review were seriously taken into consideration and take appropriate action to address them accordingly., as we pay special attention to ensure that our guests have a pleasant stay at the hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo
Dylan Wang fans
Standardzimmer mit Kingsize-Bett
Aufenthalt im Juni 2023
Business
13 Bewertungen
7.0/10
Bewertung vom 19. Okt. 2023
Old hotel food limited not happy but can see train
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking your valuable time to share your experience with Ctrip guests. We apologize for not meeting your expectations and hope you can consider and give us another opportunity to replace the negative comments with a more positive one.Management of Berjaya Hotel Colombo
Maiyam
Standardzimmer mit Kingsize-Bett
Aufenthalt im Mai 2024
Business
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 7. Aug. 2024
love the place
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your valuable comment, and we are delighted that you had a memorable stay at our hotel. You are warmly welcome back at Berjaya Hotel Colombo when you will visit Sri Lanka again, as you are a special guest for us.Management of Berjaya Hotel Colombo
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr. 2023
Single
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 31. Mai 2023
Staff are all very professional and friendly.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your valuable guest review with your encouraging comments regarding our professional staff. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel for your next holiday.Management of Berjaya Hotel Colombo
Fazni Ahsan
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2023
Single
48 Bewertungen
10.0/10
Hervorragend
Bewertung vom 19. Jan. 2024
Nice place
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking your precious time to review your stay at Berjaya Hotel Colombo, and we are delighted to know that you all had a wonderful holiday with usManagement of Berjaya Hotel Colombo
Tamil Changan
Standardzimmer mit Kingsize-Bett
Aufenthalt im Nov. 2022
Single
15 Bewertungen
10.0/10
Hervorragend
Bewertung vom 21. Febr. 2023
beautiful
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your valuable comments. Though it was December 2022, we are now happy to extend our appreciation of your kindness in reviewing your stay with us. You are warmly welcome back at our hotel again soon.Management of Berjaya Hotel Colombo
Antwort der Unterkunft: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. We're glad you enjoyed our convenient location, friendly service, and delicious breakfast. We appreciate your support and You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
Taya Dots
Standardzimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
5 Bewertungen
9.0/10
Großartig
Bewertung vom 28. Dez. 2024
Отель когда-то наверное был шикарен, сейчас просто неплохой. Мебель старенькая, стены обветшалые, некоторые вещи (как выключатели) можно было бы тщательнее вытирать. Но в целом впечатления остались позитивные. Завтраки сытные, постель и кровать удобные, бассейн просто шикарен. Правда в выходные приезжают местные купаться, за отдельную цену. А в будни тихо и спокойно, ожидать свой напиток у сотрудника можно очень долго. Рядом с отелем железная дорога, весь день ходят поезда, днём не особо поспишь, но ночью поездка не ходят, ничего вашему сну не помешает.
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6/7
Antwort der Unterkunft: Уважаемый гость,Спасибо, что поделились своим подробным отзывом. Мы рады слышать, что вам понравились сытные завтраки, удобные кровати и великолепный бассейн. Мы ценим ваше понимание относительно очарования объекта и областей, требующих улучшения, таких как техническое обслуживание и скорость обслуживания. Ваше замечание о влиянии железной дороги будет ценно для будущих гостей. Мы стремимся улучшить общее впечатление и надеемся приветствовать вас снова для еще лучшего пребывания.Руководство отеля Берджая Коломбо
aoudbuoa
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2025
Business
2 Bewertungen
9.0/10
Großartig
Bewertung vom 10. Mai 2025
還可以,就在火車軌道附近
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. Yes, our hotel is located near the train tracks, which offers a unique and scenic view of the passing trains along the coastline. While some guests enjoy this charming aspect, we understand it may not suit everyone. We truly appreciate your feedback and hope you still had a pleasant stay with us. You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
Albina
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Familie
6 Bewertungen
3.0/10
Bewertung vom 6. Jan. 2025
Все ужасно , грязно , просто не возможно находиться. Воняет и все ржавое .
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Buaixiaodelvke
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2025
Anderes
23 Bewertungen
9.5/10
Wunderbar
Bewertung vom 14. März 2025
離沙灘近,海上火車經過,周邊沒有現套設定,酒店繕食十分貴,而且不好吃。
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for your review, and we apologize for inconvenience caused to you and not meeting your expectation during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo