Esplendor by Wyndham Montevideo Cervantes Bewertungen

Unfreundliches Personal an der Rezeption, Spanischsprechende Gäste werden bevorzugt behandelt. Wir mussten um 7 Uhr zum Flughafen, das Frühstück startet erst um 7 Uhr. Es war weder möglich ein Frühstückspacket zu erhalten, noch zwei Minuten früher und reinzulassen damit wir selber was mitnehmen konnten. Die Mitarbeiter sind absolut nicht interessiert, dass Gäste das Hotel zufrieden verlassen

I was assigned a small room at the back, which I was told was the last room left, due to an event that night. I complained at reception, having been unable to find the details of my reservation online. They could not help! I was told that I requested a quiet room, which it true. BUT, I also request an airport shuttle 2x and got not reply. Most critically, the room had a very bad smell & after my second trip downstairs on a busy night due to the wedding I explained that I refused to sleep there. I had left opposite facing windows open for 10 mins to air, without improvement. FInally, 2 cleaners were sent & one explained that a wall had just been painted! I complained again & finally they discovered another room! 40 mins after check-in, I moved my luggage to the new room (no offer to help). Bad service at Esplender hotel.

A very good more upscale hotel in Montevideo. it's close to many transport options and breakfast was included as well. The rooms were alright; but nothing that wasn't working. The staff were super welcoming and warm, always attentive and smiling, especially at the front desk!

I needed somewhere nice to stay for a quick visit to Montevideo- this hotel is in desperate need of renovation, the rooms themselves were clean but absolutely tiny- I could barely move around the room. Breakfast was decent and service was great, friendly staff. For the price, I think it is okay.

下午三點才能辦理入住，上午十一點前辦理退房，有一點點不適應。建築有歷史感，裏面的裝潢設施不是很新，跟國內200以下的酒店差多吧，但對比這邊物價也合理。離獨立廣場非常近，總之我還是比較滿意。

1926年開業的酒店, 很特別。 位置很好, 獨立廣場, 海邊, 走兩步就到了。 早餐在樓頂, 很有調調, 水果&果汁新鮮, 好吃😋

La atención si es buena, pero el servicio del hotel malísimo, en el desayuno, el yogurt parecía agua, muy pobre el desayuno, basico de básico

房間不錯，但是早餐就一言難盡，中國同胞大概率吃不慣了。前台服務不行，房間都給弄錯了，態度還比較敷衍，多虧攜程協調解決

前面的點評忘記附上照片了，這裏補充一下，酒店非常好，前台人員入住的時候態度一般，後面每天打招呼，倒也熱情。

早餐很好，許多水果， 所有的服務人員都很友好

在老城區，去附近的廣場也方便，距離海邊也很近

位置很好，但是年代比較久遠，味道很大，早餐挺好

設施：游泳池 桑拿都有