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Anonymer Benutzer
Aufenthalt im Jan. 2025
Familie
6 Bewertungen
5.0/10
Bewertung vom 8. März 2025
We booked rooms on the second level, but there was no elevator, so we had to carry our luggage up the staircase. We reserved three rooms in total. Unfortunately, one of the rooms had a terrible foul odor coming from the toilet, and opening the windows didn’t help at all. We complained, as the smell was unbearable, and the hotel staff quickly agreed to move us to another room. It seemed they were already aware of the issue with the room. Given that it was an off-peak time and most of the same type of rooms were vacant, we’re puzzled as to why they would assign us a room in such poor condition. When we moved to the new room, the hotel staff watched us and instructed us not to touch the bed sheets in the old room and to leave everything exactly as we had found it.
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Antwort der Unterkunft: 抱歉啊,讓您有不滿意的體驗!
Gastnutzer
Boutique-Suite
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 18. Febr. 2025
The hotel helped us arrange a driver for our entire trip, making it easy for us to travel around Mohe at a cheaper cost. The driver are very helpful and helped us to book the attraction entrance tickets for us and we can pay him later at the end of our trip as the cost covered is mainly for him to bring us to attractions for our entire trip and it does not include attraction entrance tickets. Prepare some cash for easy payment back to the driver as for our country, we are being charged for extra 2% fees if we are using Alipay app payments above RMB200. So by paying them in cash for anything above RMB200, we can avoid paying the 2% fees. Also there are times when we make some payment while purchasing food, and we are having difficulties on the apps link which is another reason why cash is needed for the contingency period.
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Antwort der Unterkunft: 感謝您的好評祝您旅途愉快
Rpw
Standard-Zimmer (Spezialangebot)
Aufenthalt im Dez. 2024
Reise mit Freunden
5 Bewertungen
8.5/10
Sehr gut
Bewertung vom 10. Jan. 2025
I stayed at Room 102 facing the street, warm floor room, clean toilet and room but no internal air cond. Dark aisle to room from lobby.
Breakfast less option.
Private tour was nice and affordable.
Friendly staff but they dont understand English
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Antwort der Unterkunft: 感謝你選擇北悦酒店,給予評價你的是對我們最好的鼓勵,歡迎你再次光臨!