Shelborne South Beach by Proper Bewertungen

Save your money! There are plenty of other similarly priced hotels to stay at within walking distance of Miami convention center that provide better room service, are nicely decorated and management is attentive. I stayed at Shelbourn 3 days to attend a business conference. Hotel daily housekeeping was subpar, as was the front desk management staff lacked paying attention to details. I started out my new day with newer lodged complaints at front desk making certain front desk is aware of my room setting not being right, nor to my liking and dissatisfaction. Front Desk either was slow to respond, or did little to nothing to correct deficient issues that I previously lodged. The TV remote was missing - I reported it missing at front desk 3 days in row, never was it provided for duration of my stay. The bathroom shower floor is made of marble- when wet is super slippery marble, no bath mat was provided or made available despite my requesting one 3 days in row.. I improvised using a bath towel placed on shower floor. No bathroom floor mat ws available either. Again I improvised by using bath towel placed on bathroom floor. Bathroom sink drain did not drain itself properly, water inside would accumulate and back up while faucet was left running to point of overflowing. Upon my arrival Bedside night table lamp bulb was burned. Clothes closet light - not working. Housekeeping 1 day made bed up with a top sheet to seperate making human contact with upper blanket, and then 2 days no top sheet was used, just direct contact with bed blanket - gross!. Wash cloths missing from bathroom each day, Bed made up sloppy. Rooms poorly decorated, bare walls, no pictures installed, no night table clock, Electric outlets located in hard or difficult to reach locations so that plugging in cell phone or laptop charge became a challenge required moving furniture or the bed just to be able to access the outlet for purposes intended.