Baia Serena

This was the only disappointing stay during our two week trip through Italy. The location is not great if you're interested in traveling to Sorrento and the sights around it. You take a bus that runs almost every hour unless it doesn't, to a train, both were always delayed and really limiting for how much time we could spend exploring the sights. It's only 2.5km from Sorrento, but don't be tricked, those 2.5km are a big deal! It's on cliff, with a really dangerous road you have to pass to get anywhere, including the bus stop, and there's no access to grocery stores anywhere near the place. The owners were also really rude, I wanted to book a boat tour and they straight up told me they wouldn't help me because they thought it was a waste of money. I asked several times and said I knew it would cost money and they just told me no. They also charged a lot for a breakfast which was a pastry, and coffee. The coffee was also not free and no refills!!! They also didn't serve tap water with food, so all water was for a fee. We asked one morning if we could just have coffee (we didn't like the pastries), and the owner said no, you must have all breakfast or nothing. It was incredibly disappointing for the price they charge. The rooms are super bare and aren't worth the money, the bathroom smelled of mold. I would not recommend at all, spend your hard earned money somewhere where they treat you as a guest and not an annoyance.

My recent stay at Baia Serena was absolutely fantastic. From the moment I arrived, I was greeted with warm hospitality and a genuine smile. The room was impeccably clean, comfortable, and had great view. The hotel staff went above and beyond to ensure my needs were met, and their friendliness was exceptional. The location was perfect, allowing easy access to the Amalfi Coast. I highly recommend Baia Serena for an unforgettable stay.

Manager Joseph was very rude and arrogant for people outside Italy. Dirty property. Mosquito problem. Manager was not supportive at all. No room service.It was a disaster experience.

We have just returned from an enjoyable week at Baiai Serena. We were there for a family break with three young adults occupying two different bungalows. The actual location is built into the cliff overlooking the bay of Naples and Sorrento. It’s just stunning to wake up to or enjoy a drink in the evening. The pool is lovely again offering stunning views. The bungalows are basic but we found them perfectly adequate. The food from the restaurant was good. It was lovely and really good value but breakfast options were limited but we ate mainly ate out. The terrace where dinner is served is stunning. The location sits between Sorrento (about 3km) and Vico Equense. This is a busy road and really not safe to walk. We had a car and drove everywhere. In relation to parking at the bungalows be fully aware at the difficulties you face to park. The access road / path is very steep and narrow. Parking is its biggest negative and if you have a large car it would be almost impossible. At times I struggled to get the car out with wheels spinning and needing assistance to push. But we managed it. Driving and getting around was ok. It’s not a cliche that Italian drivers and moped riders are a little crazy. But with Google maps ad a sat nav we got around easily. We drove to Sorrento, Pompeii, Vesuvius, the Amalfi coast and all points of interest. The freedom the car gives was invaluable. I would recommend this location. The hosts are lovely and very helpful. It’s a great peaceful location allowing wonderful access. You can use public transport but the car was the perfect choice for us. A really lovely week.

Filthy! As you can see from the small number of a large collection of photos it has fallen far below our expectations. This was booked for a 60th birthday celebration holiday and it was ruined. One of our group broke out in what we thought were bites but having visited the doctor we have now found out it was scabies caught from the bedsheets (the doctor has advised- for info: the individuals home is pristine). Please do not risk your health by visiting.

Had a lovely time staying at Baia Serena, we had an amazing view from our balcony, the pool was lovely and the restaurant dining area again had beautiful views. Free Wi-Fi across location was a bonus too. The chalets were abit tired and could have done with more storage and hooks in the kitchen, a lick of paint here and there. However, we had comfortable nights sleep, a hot shower and a hob and fridge. For the price we paid, we did not expect 5 star accommodation and as we are used to the camping/caravan lifestyle, this was a great for us to visit the place of interest in the area such as the Amalfi coast, Pompeii, Capri, Mount Faito.

Absolutely amazing place to stay, so beautiful and incredible scenery. Great location and very easy to get to a lot of sights. Amazing host, whole bungalow was very clean and kitchen contained all the basics you would need, would defo return :)

Unique setting with great views from multiple levels. Very basic accommodations and not for the faint hearted driver.