Beste Hotels mit Fitnessstudio in Mermaid Beach

I very rarely give a negative review but after reading 1600 reviews before booking this resort thinking it would be fantastic unfortunately I cannot give this more than a 2-star review. We are very disappointed. The room itself was good and clean however there were cockroaches in the kitchen and bathroom. We stayed as a family of 4 in a 2 bedded room and were only given one towel each. One would think that housekeeping would change towels each day but we did not see a housekeeper in our stairwell of rooms once! We had to wash the towels that were in the room when we arrived so they weren't soaking wet and we had no bin bags to change the rubbish over once the bin was full. Checking in - you have to pay a $200 bond regardless. If you are travelling with a larger family, good luck because you go up 4-5 flights of stairs. No there are no lifts. Parking - is free and the parking spot is dedicated to your room number however it's so unsafe with the corners. If people aren't paying attention it's an accident waiting to happen. The kids are- great for the kids. This is why we booked it. They have endless but the 2 kids small slides but if your child is small, again an accident waiting to happen cos they can plough themselves straight into the wall, so this was unsafe. fun Your staff and or lifeguards if you want to call them then are qualified. I had to ask 2 guards where we could get some pool towels only to be told she didn't know because she was new. I'm sorry but do your staff get a work orientation day to tell them where things are if needed etc, no. She had to ask 2 other staff members before we got our answer only to find out we had to walk over to reception which is on the other side of the resort next to the other building to get one. Then, we were charged $5 for each towel. Absolute joke considering we paid $400 a night. Dining-in option at the cafe, I call it a cafe because it wasn't a restaurant. The staff (especially the one with long blond hair) was rude and arrogant towards us because we asked a couple of Qs about the size of the meals and all we got in return was rudeness. ‘MEH’ Food is over priced. We ended up deciding to do the takeaway option as the area is cluttered and too small. It was pretty sad actually, especially again for what you pay. Check Out Day - rude front desk staff. Only one working the desk at a busy time of the day. When I asked if they could take the money out of our meal we billed for the room we were told it wasn't an option and we had to pay the full amount on the spot. Again rude and she had an attitude. Checking out of our room - you are EXPECTED to trace ALL your rubbish. It's too much for house keeping or if you even have housekeepers because we didn't see one the whole time. And.… going down 4 flights of stairs was a total pain and inconvenience, again for $400 a night. We shouldn't be expected to do that. We won't stay again. We stayed for the kid's atmosphere and the kid's play areas bu

With a stay at Gold Coast Family Apartment in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of The Star Gold Coast and Pacific Fair Shopping Centre. This family-friendly hotel is 3.9 mi (6.2 km) from Cavill Avenue and 5.5 mi (8.8 km) from Robina Town Centre.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a hair salon.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include complimentary wired internet access and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 2 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.