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Verifizierte Bewertungen
Lage4.3
Ausstattung4.1
Service4.4
Sauberkeit4.5
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Bequemes Bett(4)
Negative Bewertungen(5)
RBieri
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2024
Pärchen
10 Bewertungen
4.5/5
Großartig
Gepostet am 21. Mai 2024
Die Lage war super! Kostenlose Straßenbahn um die Ecke. Die Zimmer sind groß und, obwohl etwas alt, gut gepflegt und sauber. Kaffee/Tee/Milch und ein Minikühlschrank helfen beim ersten Kaffee am Morgen. War im 6. Stock und hatte eine gute Aussicht. Werde dieses Hotel wieder buchen. Viele Restaurants sind zu Fuß erreichbar!
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Lieber Bieri, vielen Dank für Ihren Aufenthalt bei uns. Wir freuen uns, dass Sie unser Hotel als Unterkunft empfunden haben. Unsere Lage ist eines der Dinge, auf die wir bei unserem Anwesen sehr stolz sind. Vielen Dank und wir hoffen, Sie bald wieder für einen unvergesslicheren Aufenthalt begrüßen zu dürfen. Mit freundlichen Grüßen, CitiClub Hotel
Kam Ning Cheung
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Juli 2024
Familie
21 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Aug. 2024
The location of the hotel is good in CDB to Southern Cross Trian Station within 15 mins by free tram and 40 mins to Melbourne Airport by Skybus. The housekeeping service is provided every day but there is no teethbrush, I strongly recommend to bring it before check in.
Übersetzen
Antwort der Unterkunft: Dear Kam Ning Cheung, We are pleased to read you enjoyed our fantastic location. We have received a lot of positive feedback about our new comfortable beds. I am glad that you enjoyed it. We hope to see you back at the property again soon. Regards, Citiclub Hotel
Anonymer Benutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Juli 2024
Friendly staff, great location, just take about 8 mins walk to shopping mall or restaurants. If too lazy to go, you can also take tram (without cost in the free tram zone). Recommended!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the review and recommendation of our hotel. I am delighted to read about our friendly front office team and our rooms.Kind regards, Citiclub Hotel
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
4.5/5
Großartig
Gepostet am 30. Dez. 2024
I have stayed for 3 nights. Almost it is a perfect trip, however on the Saturday night there is very extremely noise from the adjacent club. We cannot sleep until 5 am. All are very nice, the room and reception. Thanks you all.
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Anonymer Benutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
3.7/5
Gepostet am 1. Jan. 2025
Good location with great service. However, there's a night club at downstairs. It's very hard to fall asleep at night. You almost can feel the building shaking.
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Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 10. Dez. 2024
Location of hotel was excellent and was in walking distance to multiple locations! Do note that the hotel has a club/bar below and it can get pretty loud on Fridays and Saturdays
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Anonymer Benutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Apr. 2024
Familie
4 Bewertungen
3.7/5
Gepostet am 18. Juni 2024
Room is fit for 2 people, it look old and small bathroom but location is fine for walk to trams
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for staying with CitiClub Hotel. It's always great to receive positive or negative feedback from guests. We're glad you have liked our service and staff. We thank you for your comments and will endeavor to provide better service. Kind Regards, CitiClub Hotel
Atmo
Superior Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Single
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Nov. 2024
It was a comfy stay with great atmosphere, amenities and staff. The staff were very helpful and kind, room was clean.
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Antwort der Unterkunft: Dear Guest, Thank you for the review and recommendation of our property and services. I am delighted to read about our amazing location. We look forward to seeing you at our hotel again in the future. Regards, Citiclub Hotel
Anonymer Benutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im März 2024
Pärchen
11 Bewertungen
4.5/5
Großartig
Gepostet am 9. Mai 2024
They were nice to let us check in early. The room was cleaned daily and all amenities were working fine. But there was no tray or small space in the shower area to put the soap bars and shampoo bottles. There is a mini mart just beside the hotel but there are no pride tags for most of the food.
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Antwort der Unterkunft: Dear Guest, Thank you for staying with us. We are so glad you found our hotel a good place to stay. Our location is one of the things we are very proud of about our property. Thank you and we hope to have the pleasure of welcoming you back for a more memorable stay soon. Kind Regards, CitiClub Hotel
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Familie
1 Bewertungen
3.7/5
Gepostet am 28. Okt. 2024
Upon entering you are greeted with a frown by reception staff. Then you are provided with a very average room that is clean enough but has terrible view, along mouldy grout and silicone in the bathroom. There is a large TV which is nice and a teeny tiny fridge, which came in handy!
Don’t book on a Saturday night if you plan to sleep as there is a night club next door and the music started around 9pm to early hours of the morning, room is not soundproof but reception do give you earplugs if you want.
Will I stay here again?… only if I’m desperate.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to review our hotel. We genuinely appreciate both positive and negative feedback from our guests, as it helps us improve. We’re sorry to hear that the noise from the nightclub affected your stay. Please be aware that we do advertise/send out the information in confirmation letters about the potential for elevated noise levels on Friday and Saturday nights. We understand how disruptive this can be and apologize for any inconvenience caused. Your comments are important to us, and we will take them into account as we work to enhance our service. Thank you again for sharing your experience.Regards,Citiclub Hotel
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
4.5/5
Großartig
Gepostet am 24. Dez. 2024
It was good experience stay at citi hotel.
Front staff was friendly.
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Anonymer Benutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juli 2024
Familie
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 18. Okt. 2024
The hotel is located at a strategic location in the city, near to tram stops and bus stops to access to different areas of Melbourne.
The check in staff was friendly and helpful. The room is clean and spacious. Highly recommend to anyone who is looking for a place to stay in Melbourne CBD.
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Antwort der Unterkunft: Dear Guest,Thank you for reviewing and recommending our property and services. We are so glad to hear that you found our hotel a good place to stay and that you enjoyed its convenient location in the heart of the city. We look forward to welcoming you back to our hotel in the future. Kind regards, Citiclub Hotel
Alex_CheckIn
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Juli 2024
Reise mit Freunden
13 Bewertungen
3.2/5
Gepostet am 22. Aug. 2024
Overall it was a good stay. Comfortable bed and downside is that the bed are not stable/locked down. Not sure those need quite sleep for the weekend due to the club next door. Near trams station.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to review our hotel. We genuinely appreciate both positive and negative feedback from our guests, as it helps us improve. We apologize for the inconvenience with the bed, we would have fixed the issue if you informed us about it earlier. We’re also sorry to hear that the noise from the nightclub affected your stay. Please be aware that we do advertise/send out the information in confirmation letters the potential for elevated noise levels on Friday and Saturday nights. We understand how disruptive this can be, and we apologize for any inconvenience caused. Your comments are important to us, and we will take them into account as we work to enhance our service. Thank you again for sharing your experience.Regards,Citiclub Hotel
Gastnutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Juli 2024
Reise mit Freunden
11 Bewertungen
3.7/5
Gepostet am 4. Aug. 2024
The hotel was clean, and close to southern cross station. However the music from the club was terribly loud. We stayed on Saturday night and we could not sleep. The receptionist said the hotel was fully booked, only provided us the earplug, but it’s not useful. The music stopped at 0530, we had a terrible night there.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to review our hotel. We genuinely appreciate both positive and negative feedback from our guests, as it helps us improve. We’re sorry to hear that the noise from the nightclub affected your stay. Please be aware that we do advertise/send out the information in confirmation letters the potential for elevated noise levels on Friday and Saturday nights. We understand how disruptive this can be, and we apologize for any inconvenience caused. Your comments are important to us, and we will take them into account as we work to enhance our service. Thank you again for sharing your experience.Regards,Citiclub Hotel
Anonymer Benutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juni 2024
Pärchen
1 Bewertungen
3.0/5
Gepostet am 3. Aug. 2024
This was a horrible experience in this hotel.
We stayed in this hotel on Saturday at night. Just like sleeping in a pub with very strong music. We totally couldn't sleep at night until early morning. Called the staff for help and rearrange another room for us. They said couldn't and the noise produced by the bar couldn't be controlled by them.
I think this was the worst hotel in which we totally couldn't sleep well at night. So sad!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to review our hotel. We genuinely appreciate both positive and negative feedback from our guests, as it helps us improve. We’re sorry to hear that the noise from the nightclub affected your stay. Please be aware that we do advertise/send out the information in confirmation letters the potential for elevated noise levels on Friday and Saturday nights. We understand how disruptive this can be, and we apologize for any inconvenience caused. Your comments are important to us, and we will take them into account as we work to enhance our service. Thank you again for sharing your experience.Regards,Citiclub Hotel