Ibis Melbourne Central

Ibis Melbourne Central Bewertungen

Ibis Melbourne Central

399 Little Lonsdale Street, Melbourne, Victoria, 3000, AustraliaHoteldetails anzeigen
Ibis Melbourne Central
Ibis Melbourne CentralIbis Melbourne CentralIbis Melbourne Central
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1 Nacht

Gästebewertungen

9.1/10
Großartig
344 Bewertungen
Verifizierte Bewertungen
Lage9.4
Ausstattung8.8
Service9.0
Sauberkeit9.3
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Alle Bewertungen(344)
Positive Bewertungen(330)
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Großartige Zimmer(60)
In der Innenstadt gelegen(38)
Verkehrsgünstig gelegen(28)
Köstliches Frühstück(14)
Günstig für Shopping(14)
Ausgezeichnet für Geschäftsreisen(11)
Würde wieder dort absteigen(11)
Freundliches Personal an der Rezeption(5)
Negative Bewertungen(14)
Gastnutzer
Kompakt Zimmer(Doppelbett)
Aufenthalt im Juli 2024
Paar
2 Bewertungen
9.0/10
Großartig
Bewertung vom 30. Aug. 2024
Insgesamt tolle Lage in der Stadt Melbourne!
Original anzeigenÜbersetzt mit Google
Antwort der Unterkunft: Sehr geehrter Gast, wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt im Novotel Melbourne Central. Es ist immer eine Freude, positives Feedback zu erhalten. Ich werde Ihre Kommentare an unser Team weitergeben. Ich bin sicher, dass dieses Feedback allen unseren Mitarbeitern als Ansporn dienen wird, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben, und wir hoffen, dass Ihr nächster Besuch genauso angenehm sein wird wie der vorherige. Mit freundlichen Grüßen, Ifwat Fakhrul, stellvertretender Manager, Novotel Melbourne Central
Jia yi
Kompakt Zimmer(Doppelbett)
Aufenthalt im Mai 2025
Paar
16 Bewertungen
10/10
Hervorragend
Bewertung vom 5. Juli 2025
Very near to cbd area. Full of shopping malls near by and food outlet to eat . Good hotel service . Seamless check in and fast .
Übersetzen
Antwort der Unterkunft: Dear Jia, Thank you so much for your wonderful feedback! We're glad you enjoyed our central location near the CBD, with easy access to shopping malls and dining options. It's also great to hear that you found our service excellent and your check-in experience smooth and efficient.We truly appreciate your kind words and hope to welcome you back again soon!Sincerely,Luh SumartiniNovotel Melbourne CentralIbis Melbourne Central
Gastnutzer
Zimmer mit Queensize-Bett
Aufenthalt im Mai 2025
Alleinreisender
2 Bewertungen
10/10
Hervorragend
Bewertung vom 13. Juni 2025
Very good location, easy to access into main CBD areas, decent walking distance and the hotel is great and comfortable.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for your positive feedback. We’re glad to hear you enjoyed our great location, easy access to the CBD, and found the hotel comfortable.We look forward to welcoming you again soon!Warm regards,BiVi JUAssistant Manager
Sunsetvacaydreams
Superior Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2025
Sonstiges
4 Bewertungen
10/10
Hervorragend
Bewertung vom 27. Mai 2025
Clean room , great service and friendly staff. Made my stay a seamless and pleasant one. Toiletries such as tooth brush and tooth paste , bedroom slippers are only provided at a cost. Some construction going on a few steps away but room had good sound proofing against street noise. Unfortunately, could hear other rooms’ doors being slammed due to door mechanism.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for your detailed feedback! We’re delighted to hear that you found the room clean and our staff friendly, making your stay pleasant. We appreciate your understanding about the toiletries and slippers being available for purchase. We apologize for any disturbance from nearby construction and the door noise, and we’ll look into ways to improve the soundproofing further. We hope to have the chance to welcome you back for an even better experience!Warm regards,BiVi JUAssistant Manager
Angie
Kompakt Zimmer(Doppelbett)
Aufenthalt im Apr. 2025
Paar
3 Bewertungen
7.0/10
Bewertung vom 19. Mai 2025
The glass mugs were not being washed, there were water stains around the edge of the glass. Services are average, no one to pick up the call at the reception after 8pm
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahaj Khalid Front Office Manager Ibis Melbourne Central
Yip
Zimmer mit Queensize-Bett
Aufenthalt im Juni 2025
Familie
9 Bewertungen
9.0/10
Großartig
Bewertung vom 10. Juli 2025
Everything was good except the room is really small for two guests
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for taking the time to share your feedback. We’re pleased to hear that overall you had a good stay with us.We understand that the room size may have felt a bit compact for two guests. As part of our central city location, our rooms are designed to be efficient and comfortable, offering great value in the heart of Melbourne. That said, we do offer a range of room types, and our team would be happy to assist with options that may better suit your preferences for future stays.We hope to welcome you back again soon!Warm regards,BiVi JuAssistant Manager
Anonymer Benutzer
Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2025
Reise mit Freunden
33 Bewertungen
10/10
Hervorragend
Bewertung vom 11. Mai 2025
We had an excellent stay! The reception staff was incredibly kind and even allowed us to check in early. The room was clean and comfortable, although it was a bit small. The location was great—it was central and close to many famous cafes. We could walk to key parts of the city in 10-15 minutes, and there were also free trams in the area. The breakfast was delicious and offered a variety of options, including omelettes, nuts, cheese, yogurt, fresh fruit juice, etc.
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6/7
Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Ibis Melbourne Central
Riya0605
Superior Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2025
Paar
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 13. Mai 2025
Hotel Review – Ibis Central Rating: 3.75/5 I recently stayed at Ibis Central and overall had a pleasant experience. Location: The location is definitely a highlight—conveniently situated next to a major shopping center, which made exploring and grabbing essentials super easy. Room: The room was clean and comfortable, with an interesting layout where the sink is placed inside the bedroom instead of the bathroom. We were kindly placed on the 18th floor, which offered great views—shoutout to the reception team for that. Service: Reception staff were friendly and accommodating. However, communication with housekeeping was a bit of a challenge due to the language barrier, especially when we tried to request extra blankets and pillows. It would’ve been better to ask directly at the front desk. Amenities: Something to keep in mind—there were no complimentary toothbrushes, toothpaste, or slippers provided, so be sure to bring your own. Breakfast: The breakfast was decent with a good variety of options, though it stayed the same each day. The standout feature was the make-your-own juice station, which was a nice touch. Final Thoughts: Overall, a solid stay with a few minor inconveniences. With some improvements in guest amenities and communication, this place could easily push closer to a 5.
Übersetzen
Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Ibis Melbourne Central
Anonymer Benutzer
Kompakt Zimmer(Doppelbett)
Aufenthalt im Apr. 2025
Alleinreisender
17 Bewertungen
9.0/10
Großartig
Bewertung vom 15. Mai 2025
Not much view from the room, but the room is extremely clean. Size is good for one person. Love there's a TV with chrome cast which I can easily watch YouTube. Location is great. The doors cld be slammed - proofed. As my room was in between 2 others, I heard slamming of doors quite a no of times. Other than that, everything else was great. Smooth check in and out as it's auto.
Übersetzen
Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Ibis Melbourne Central
chan
Superior Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2025
Familie
20 Bewertungen
9.5/10
Wunderbar
Bewertung vom 10. Mai 2025
Got to the hotel early and our room was not available. Sat in the check in area for an hour because we were too tired frombour red eye flight. And the kind staff offered us a free upgrade so we can check into our room earlier. We managed to catch some sleep before heading out. Hotel was clean and location was excellent. The room was spacious, but the arrangement was a bit weird as you can see from the location of the sink. Water pressure was low and a full body mirror would be nice. Overall, good hotel and thank you to the staff who let us check in early.
Übersetzen
Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Ibis Melbourne Central
winterscent
Kompakt Zimmer(Doppelbett)
Aufenthalt im März 2025
Alleinreisender
3 Bewertungen
10/10
Hervorragend
Bewertung vom 7. Juni 2025
Worth the price! Even though the room is small, it didn’t feel cramped and eerie. In fact, felt comfortable and cozy. Just everything within reach! 🤣 TV size is ample. There is a mini ref, water kettle for coffee and tea. Very close to a lot of restaurants, shopping places and tram/train stations.
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for your kind words! We're delighted to hear that you found the room cozy and well-equipped, and that our location made your stay even more convenient. It’s great to know that everything being within reach added to your comfort. We truly appreciate your feedback and hope to welcome you back soon!Warm regards,Ibis Melbourne Central Team
Oscary
Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2025
Geschäftsreisender
1 Bewertungen
8.0/10
Sehr gut
Bewertung vom 28. Mai 2025
Good location in the centre of Melbourne
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for your kind words! We're glad you enjoyed our central location in Melbourne. We hope to welcome you back soon!Warm regards,BiVi JuAssistant Manager
Gastnutzer
Kompakt Zimmer(Doppelbett)
Aufenthalt im Juni 2025
Paar
34 Bewertungen
7.0/10
Bewertung vom 19. Juli 2025
The location is quite ok and convenient at central Melbourne But the room is not big enough and don’t provide water. U need to buy it yourself in shopping market
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for your feedback. We're glad to hear you found our location convenient for exploring central Melbourne. We understand your concerns regarding room size and the availability of bottled water, However we do provide water stations in level 2 for all of our hotel guest.While we aim to offer comfortable and efficient spaces, we’ll certainly take your suggestions into account as we continue to improve our guest experience. We appreciate you staying with us and hope to welcome you again in the future.Sincerely, Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
Harrison.Y
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Mai 2025
Geschäftsreisender
10 Bewertungen
10/10
Hervorragend
Bewertung vom 30. Juni 2025
Reasonable location to access for city center, staffs are friendly enough, accepts bit early check-in for free as long as room is ready, okay to store luggage.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback! We’re happy to hear that you found our location convenient for accessing the city center and that our staff was able to assist you with early check-in and luggage storage. It's always our pleasure to offer flexible services to make your stay as comfortable as possible.We look forward to welcoming you back in the future!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
Anonymer Benutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Mai 2025
Reise mit Freunden
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 25. Juli 2025
Stayed here when I traveled to Melb late June. The room was clean, well maintained. There were self checkin counters, and check out was pretty convenient in early morning too.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay with us during your trip to Melbourne in late June. It's great to know you found the room clean and well maintained, and that the self check-in and early morning check-out process was convenient for you.We hope to welcome you back again soon on your next visit!Sincerely, Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central