The property is nice and clean, both the cleaning staff and the staff in the restaurant food area have excellent service. You can see their dedication and the excellent customer service by Doña Liliana and Doña Patricia and the rest of the people, which Which I can't say about the front desk, the first one, inaccurate, very bad, the client does not care, the lack of training, customer service, how rude she was and lack of respect on the part of the person who was there during my stay, was constant rudeness and arrogance, just for this reason and an extra charge that was made to me after having paid the complete package through the application, the first time that this has happened to me compared to previous trips and I do not return and I do not recommend the Mi San Diego hotel due to the bad times or an apology and received from the representative or the same person from the front desk
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