Gastnutzer
8. Februar 2025
Our experience at this hotel was terrible. The electricity was disconnected due to illegal connections, leaving the entire property without power. This occurred during a fully booked wedding weekend (November 8-10, 2024). Guests were forced to use candles, making the place feel eerie and unsafe, like an abandoned building. The hotel staff knowingly accepted full payments in advance (no refunds!!) despite being aware of the issue. They lied about resolving the power outage and continued to operate deceptively. This place is a scam, and their actions amount to fraud. For your own safety and peace of mind, DO NOT book this hotel. There are far better, more reputable options in Mazatlán. Stay away!
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