Riad Gallery 49

1. very nice support staff. All of the ladies are very sweet. 2. Room is very nice and well designed. 3. Peaceful, tranquil. 4. Lots of delicious tea that’s unlimited 5. Nice rooftop 6. Free breakfast on the roof 7. The Hammam was exceptional and definitely worth it 8. We did have one issue, but they worked with us to resolve it and even gave us a little money back to make it right. You can’t expect everything to be perfect all the time, but you want to ensure that when things don’t go as they should that your hosts will make it right. And Riad Gallery 49 did that.

Pros: 1. very nice support staff. All of the ladies are very sweet. 2. Room is very nice and well designed. 3. Peaceful, tranquil. 4. Lots of delicious tea that’s unlimited 5. Nice rooftop 6. Free breakfast on the roof 7. The Hammam was exceptional and definitely worth it. One of the most interesting and rejuvenating and cleansing experience I’ve ever had. You can even do a couples hammam which makes it less uncomfortable and more fun. Cons: 1. The massage. DO NOT GET ONE whatever you do. The masseuses aren’t actually masseuses; they are housekeepers that give “massages”. Additionally, it’s a total rip off. We paid for a 90 minute massage, and we only got 45 minutes. After 45 minutes, they covered our eyes with a towel and then just sat there in the room for 5 - 10 minutes before ending the massage. Furthermore, they barely kneaded any muscles; more than half the time they were just rubbing our skin really hard flat palmed as if they were trying to give us rugburn. Hurt more than anything. 2. When we told the staff they only “massaged” us for 45 minutes they said no it was 90 minutes. My wife and I were timing it and it wasn’t even close to what we paid for. We asked for some money back and they refused. Additionally they sold us on a hammam+massage package for 110€ which she claimed was better than anything on the menu, but it was in fact just more expensive than anything (and in fact less time). And last, when we checked out, they gave us a final price in Euros (but charged us more in MAD then the going conversion rate), but we could only pay in MAD because the ATMs only provide MAD. They claimed that we had said we wanted to pay in Euros as an excuse, and would not honor the conversion rate. 3. The dinner is not good. Not much seasoning or flavor. Granted we only had the vegetarian options; but definitely way overpriced and a total waste of money.

We visited for a 3 night stay. The Riad is hard to find initially but you soon get your bearings and the staff met us from the transfer (we organised through them). Our room was amazing, beautifully decorated and very clean. Breakfast was great and served to us on the terrace outside our room. We ate dinner once in the Riad and it was fantastic, lots of food, traditional Moroccan home cooking. This was a special trip for us as a couple and the Riad staff could not have done more. Nothing was too much trouble, our room was cleaned daily, bins emptied twice daily and tea provided whenever we returned to the Riad, a lovely touch. Attention to detail was evident. We felt like family but also very special VIP guests. Cannot recommend more highly and we will definitely return.

We have just returned from an excellent stay at Riad Gallery 49. It is within easy walking distance of most of the attractions in or near the Medina. From the moment we arrived we were made to feel very welcome. We were greeted with a delicious pot of Moroccon tea and cake. The rooms at the Riad are traditional. The rooms were cleaned thoroughly every day. The breakfasts were delicious. The women who work at the riad work so hard but they always appear relaxed and happy. We found the meals in the evening to be delicious, traditional dishes all prepared my Fatima. Rahma seemed to do everything and anything. She is a delight. She always has a smile and, although we couldn't communicate easily, we soon discovered her wicked sense of humour. Always lots of laughs with Rahma. We used the spa (including Hammam body scrub). Definitely to be recommended. Taxis to and from the airport and tours can all be booked through the riad. Definitely to be recommended.