Old Bell Hotel

服務非常好

Great customer service, loved the three options for food - in particular the informal Tiger Bar. Having the Abbey next door is special and lovely to walk around in the evenings. Parking was tight in the main car park - through an arch way (Volvo XC90) but after mentioning to reception they identified another parking opportunity. Will definitely return.. Thank you.

Wow wow wow! Visited for my birthday on the first night of a new menu, the food and service here are always good but with a new chef Daniel it has stepped up another set of levels, service was perfect, friendly and professional, the food looked and tasted delicious, it’s hard to pick when the menu is so good. The bread was the best bread I have ever eaten. Basically eat here it’s beyond amazing

We went for a meal to celebrate our 13th wedding anniversary last night (1st June). Had such a great meal and lovely evening I can’t say enough good things about it. Loved the home made, creative and thoughtful buns with flavoured butter. The buns were so carefully crafted with sourdough and honey with seeds, very detailed and skilful. I started to realise that the chef must be quite special and obviously had a great passion for creating amazing flavour and texture combinations. The menu is really imaginative and varied so will suit plant based eaters like me who also eat fish. This is how we ended up here because other places are just offering turnips or swede or something baked in salt for vegetarians! My husband prefers meat so there was the standard burger, steak etc but also so many other things that were fascinating flavour/texture combos. He loved his steak & jumbo fries and it was cooked perfectly with pepper sauce, mushroom and tomato. I had beautiful stuffed courgette flower fritters (stuffed with crab) with the Newlyn sea bass and then the incredible cheese board like no other! Home made apple chutney, home made wonderful crackers, amazing cheese and not a Jacob’s cream cracker in sight with lump of cheddar and Branston like you often get in English pubs! All the Provence was given but the fact that everything was hand made was the most impressive thing. The passion the chef had for his menu and food was pretty striking from the off. Then this beautiful celebration board was brought out which was honestly the best I’ve ever seen or tasted. On top of all this the waiting staff were brilliant and clearly loved the fact we loved our meal and thought the chef was great (whose name was Daniel - I asked because we were so impressed and wanted to pay compliments). The vibe in here is great with crowds of people in the bar chatting and couples celebrating just like us in the restaurant who we could hear seemed to be equally delighted with the food.

Top notch hotel in centre of Malmesbury. Found it on muddy S. high quality place extremely high level of service, fine food and room. Great attention to detail. Lovely quirky place and love the giraffe in hall. Great bar well stocked and funky lounge.

An absolute gem of a hotel, we had a beautiful four poster room in the main house, it was absolutely sublime. All the small little touches taken care of. The staff are brilliant, the place is a dream ( a little problem with the evening meal in restaurant, very salty and had to be returned, I guess a bad day there) , do not let that put you off, breakfast was marvellous. Highly recommend

Stunning Hotel and restaurant with plenty of character.. lots of different places to enjoy a drink and food. The food was wonderful and plenty to choose from. Staff are always so friendly and polite, they can’t do enough to make you welcome. Malmsbury is such a beautiful town and this is a gem.

This is my 5th stay and I will go back again. This time I rated a 4 rather than a 5 on previous occasions. It was gloomy weather which showed up the poor lighting in the room. After a day at work I came back to an unmade room. Used coffee mugs and an unmade bed. The lady on reception seemed to think this was OK as I had not requested my room to be cleaned. The hotel manager however, quickly remedied the situation.

The Old Bell provided the warmest of welcomes. We all enjoyed the cosy rooms which were spotless and provided everything we could have wanted for a feeling of being pampered for our stay. The setting itself is lovely - quirky but inviting. It was nice to have a choice of restaurants and bar areas to enjoy to. Best of all were the staff. What a terrific team The Old Bell has - anywhere can offer a clean bed and nice decor - but the attention to detail and warmth of the team were fantastic. We will be plotting a return soon.