Gastnutzer
10. Oktober 2023
We have stayed in this hotel for more than one week (two families). the facility is nice and clean, but we had a bad experience. a cancelation of our flight home due to a war in Israel led us return to the hotel, we were a few Israeli families who were stuck in Crete due to the war in Israel with no flights back. Since we didn't know when we can fly home we have asked for a discount, Valeria (the owners' wife) didn't care, the stuff in the hotel were cold and unfriendly, they didn't offer help and didn't clean our room as expected at the last days. the general experience from the stuff was very poor.
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