GemstoneBR II @SMDC Air Residences

The room is spacious, clean, spacious. Downstairs there is a mall with various venues and businesses and a 7-Eleven open all night so really good. The view is beautiful. Only problem the bed is really uncomfortable.

Terrible Experience – Poor Communication and Infested Rooms I had an incredibly disappointing stay at this condo. From the start, communication with the owner was a nightmare. They ignored my emails and would only communicate through WhatsApp or Viber, which made things difficult and delayed my check-in by 3 hours due to confusion and miscommunication. We booked for 6 nights, but after the first night, we were moved to a different room because they didn’t give us the room we had reserved. This wasted our time as we had to repack and move instead of attending to our important appointments. To make matters worse, both rooms we stayed in were infested with cockroaches. We killed dozens in just one night, which was absolutely disgusting. When we were moved to the second room, the bed was broken, forcing us to sleep on it that night. The following day, they promised to transfer us to another room, so we packed up again, but they informed us that they were fully booked. Instead, they fixed the bed while we were in the room, causing further disturbance. After that, we were promised the room would be cleaned, but no one ever showed up. We asked for a refund or some form of compensation for all the inconvenience, but they outright refused. The lack of communication, poor service, and awful management made this stay a complete disaster. I would never stay here again, and I advise others to avoid this place at all costs.

We had a pleasant stay at this location. The only issue we encountered was the difficulty in communicating with the lessor, as our communication was solely through email. Additionally, there was a language barrier, as it was challenging to converse in English due to the limited proficiency of the lessor. Another downside was the absence of Netflix in the accommodation. When we attempted to address this with the lessor via email, we struggled to understand the instructions provided.

Cozy stay in the city with the convenience of a grocery-ready mall right on the ground floor. The owner was very easy to communicate with, and they were kind enough to keep one of my belongings safe until I could pick it up in Makati. The place is spotless and has all the amenities you need for a comfortable stay.

We had an amazing 2-days staycation! The rooms were aesthetically pleasing, very clean, and smelled fresh. The view from our room was absolutely gorgeous and made our stay even more relaxing. This is already our third time booking with them, and they never disappoint. We’re looking forward to coming back again soon!

The only thing that is missing is I hope you had a Netflix account so the guest can enjoy watching while resting but we used YouTube instead. Overall we are happy with our stay. The unit is clean. Toiletries are provided and towels. Thank you again