Thermen Hotels in Makati City

I recently celebrated my birthday at Oakwood Makati Avenue and wanted to share my experience. Communication: Before my stay, I found it challenging to get a timely response from the hotel. I had to send several emails before receiving a reply. Check-in: The check-in process was smooth. The receptionist was very helpful and even offered us a tour of a showroom before we chose our suite, which was a nice touch. The Suite: Our suite was spacious and elegant. However, I noticed a few areas for improvement: the handheld shower was difficult to operate, especially for older guests, and the bidet wasn’t functioning properly. Additionally, the TV channels were mostly limited to news and local shows. View: We loved the view from our suite facing Century Mall, where we enjoyed beautiful sunsets from the balcony. Breakfast: The breakfast buffet had a limited selection. I missed having croissants or danishes. They offered a free slice of cake, but you needed to like their Facebook page and leave a five-star review on Google for that. Spa Experience: The staff at the Onsen Spa were excellent, and I appreciated the free coffee and juice available in the lounge. Gym and Pool: The gym was small and had some older equipment. However, the pool area was fantastic, especially the glass pool. Unfortunately, the bar by the pool lacked a lively atmosphere, with limited music and menu options. It was surprising that they didn’t offer smoothies or refreshing drinks. Facilities: It’s worth noting that Oakwood and I’m Hotel share some facilities, which adds variety to the experience. Overall, I had a lovely birthday stay, and with a few improvements, this hotel could really stand out!