Fortune Pandiyan Hotel, Madurai - Member ITC Hotels' Group

Our Biggest Thankyou to the hotel GM Senthil Rajan P and his amazing management team and staff members for making our 5 night stay so memorable. Our sincere thanks to our sweetest & friendly Kasi & Chef Darshan for making our princess feel special and welcome and giving her the best Indian children’s day experience and always packing her lunch for day trips so that she didn’t have to eat outside food you guys have been so caring ☺️☺️ Each and every staff member at this property was very friendly and helpful. Not to forget our youngest champ Christie your smile made our day The GM of the hotel definitely has excellent management skills it shows in the way the staff attends guests. Customer service is next level. Forget Sheraton , Hyatt and Oberoi in India . Highly recommend this hotel specially if you are travelling with kids. Yes it’s an old property compared to other 5 star hotels BUT when it comes to getting spoilt and service you will forget other 5star brands. Executive Chef Vinod Kumar actually takes his time to come to your table to make sure you are happy with your meal & experience. He goes above and beyond to get you what you like where it’s possible. F& B staff a big applaud to each and everyone KASI you are doing an excellent job your staff are amazing. Azizul makes every one feel welcome and special. Ladies at breakfast you are sweethearts Thankyou for your service. Chef Darshan you are the greatest chef and amazing teacher. Thankyou for teaching little princess how to make Dosa now she will make it for us back home Thankyou so much for making her all the delicious treats and the fish & chips was yummy Front desk Seenu, Emaanii and Bapetha ( sorry if the spelling is incorrect) you truely are the face of the hotel. Thankyou once again to each and everyone for being sooooooo kind to us. We thoroughly enjoyed our time and looking forward to coming back for sure

If you come to Madurai I definitely recommend coming here. Everyone is so lovely and friendly. Even the awesome GM Senthil Rajan was hands down friendly and actually made us feel at home. I had an amazing Indian children’s day all because of him and the F&B team Uncle Kasi ,Executive Chef Vinod Kumar, Chef Azmal Khan were so nice and always greeted me and my family with a smile . A very special Thankyou to my favourite Chef Dharsan my new brother for teaching me how to make dosa and you and uncle Kasi always giving me the best horlicks everyday it made my day extra special ☺️Everything is clean and food is amazing . My favourite place was the pool always filtered and very clean. Me and my family spent hours enjoying family time and relaxing. Thanks to Christie for bringing us very cold drinks to cool us down in the heat I have stayed at many Sheraton, Hyatt and Oberoi hotels in India yet this is my favourite and when it comes to spoiling kids all these hotel chains should come and learn from hotel Fourtune Pandiyan an ITC brand.

Fortune Pandiyan hotel in Madurai is perfect for family, we stayed for 3 nights and the stay was wonderful. the staff were outstanding and ready to serve with smile all the time. Gaythari, Sara , Chef and GM Mr.Senthil made us feel extra special. I cant remember the name of Housekeeping staff for keeping our room super clean all the days, so my special thanks to housekeeping team as well. Food was the highlight of our trip and it was fantastic and definitely recommend their authentic local section in their lunch and dinner buffets. Will be definitely back soon.

We visited recently as family trip and hotel was perfectly suitable to our needs. Be it location, be it service or be it food everything were great. As we have kids and had long drive, we made some special requests and they took care of all our asks. Food was superb, simple, authentic, great taste and wide range of options. From outside the hotel you get auto to temple at 100-200. Pazhamudircholai Murugan Temple also on a straight line route from the hotel.

We had lunch here ,Mr.Kasi who made arrangements very well and Mr.Umar who received us well,everyother who served us politely ,really i recommend this place.They had so many varieties of sweet ,and especially They gave us birthday that was soo yuummy.

Best Hotel to Stay in Madurai. Staffs are very friendly and helpful. Especially one Should try the welcome Drink-Panagam.Breakfast is very good. I'm obsessed with the Filter Coffee which you will have it again and again.Swimming poos is also well maintained.