The St. Regis Macao

酒店地理位置優越，去哪裡都很方便，步行至地鐵會展站5分鐘距離，離灣仔碼頭也很近，房間寬敞明亮，衞生打掃的十分乾淨，工作人員都很有禮貌

衹能説該酒店作重於表面功夫，吹風筒不能插入浴室的插頭，需要跑到床邊的插頭才能吹頭髮，導致同房間家人無法睡覺，這樣不方便及容易着涼的風筒設計，實在不是高級酒店應有的

非常不好的入住體驗。因為疫情期間入住，沒有瑞吉的管家服務，客房送餐食物也很少，房間説是要四天才能打掃一次，ok那疫情期間我理解，但是這麼多服務沒有價格也依舊居高不下啊。好 跨年期間我也理解。 但是，洗澡中途水忽冷忽熱，一下子燙一下子冰涼，上午洗完澡今天下午就已經出現了鼻塞咳嗽等各種感冒症狀，在特殊時期感冒真的很令人生氣！！另外洗着洗着水壓就開始逐漸變小，又冷又沖不乾淨，第一次住這麼差的瑞吉！！對萬豪的品質非常失望！ 房間內的空調温度一直打不上去，浴室的白色地毯很多黑黑的污漬，整體設施根本配不上這個品牌，上午在房內因為低血糖身邊沒吃的，頭很暈，想打電話給客房送餐都打不通，就是一整個離譜。本來要在澳門待三天，這樣的房況趕緊退房換酒店。 差評差評，以後不會再選擇任何瑞吉酒店，太失望了，不建議入住避雷避雷，有這個錢建議選擇周圍其他酒店。

我在澳門住過最差的酒店，房費950元，路氹景觀房完全沒有景。房間殘舊，就是原來的喜來登或者假日酒店改名而來的，之前房費才3-4百，現在居然要接近千元。最激氣我預訂後，一定要本人親自到場才可以辦理入住手續，加多一個同住人姓名居然還要收100港幣手續費。

This hotel is unforgettable for me! From entering the lobby, check-in, welcome gift,24H butler service, bed at night, low noise, inexhaustible bottled water, 24H free ice/hot milk, chocolate milk, capsule coffee, USB charging plug, exquisite bathroom supplies, shower room without overflow problems, comfortable mattress, very cold A/C, special surprise, check-out, they taken care of carefully. You must try their buffet. Make a reservation while you check-in, you will have a good prices. I would like to say thank you to lovely butler Ivy and Sarah. No one is more considerate than your service. Thank you for your lovely hand-painted cards, balloons and St. Regis Bear,.Which made my daughter has a very unforgettable trip in Macau. Without your sweetness arrangement, the journey would have lost such special memories! We love you. To the cutest and most considerate lobby service staff - Rocky. 😊Your enthusiasm and thoughtfulness have made every guest feel it, which will be the motivation for us to come back!

Hard to find a high end hotel has a cracked bathroom basin, service wise it was also a bit of a disappointment as when we arrived there was no concierge to help with the bags from taxi…..the elevator label was also a bit confusing since it kept on mentioning Londoner which is the hotel next to St.Regis…….unlike other hotels in taipa area, st. Regis has no shuttle bus service from the taipa ferry terminal………