HERMITAGE Luzern - Beach Club & Lifestyle Hotel Bewertungen

Antwort der Unterkunft: Dear guestThank you so much for your fantastic feedback and the great photo! We are delighted that you had such a lovely time at HERMITAGE and that you enjoyed the views of the lake and mountains. For our guests we offer free bus tickets, but also e-bikes to get into town. We are very happy that our staff could be helpful with the reservation. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Hello RouziziThank you very much for your great review. We are very pleased that you had a good time at the HERMITAGE and enjoyed the view of Lake Lucerne and the mountains. We are glad that you appreciated our friendly staff and the good connection with the free bus. We are very pleased about your recommendation and hope to welcome you again soon.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear GuestThank you for your fantastic feedback and the great photos! We are glad you had a great time at HERMITAGE and enjoyed the view of the snow-capped mountains. Glad you enjoyed your time. We hope to welcome you again soon.Best regards,Emma Pohle, Marketing

Antwort der Unterkunft: Dear guestThank you very much for your great feedback and the beautiful photos. We are delighted that you had a wonderful time at the HERMITAGE. The hotel is quietly located on the outskirts of Lucerne directly on the shore of Lake Lucerne. It is only 10 minutes by bus to the city center. E-bikes are also available free of charge for our hotel guests. During the day the free of charge bus takes you to the nearby city center every 15 minutes, alternatively our front office team always calls a cab with pleasure. So you can perfectly enjoy the peace and quiet on the lakeshore, but are still not far from the city and the sights. We hope to welcome you soon again.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear Erison_dingThank you very much for your great feedback and the beautiful photos. We are delighted that you had a wonderful time at HERMITAGE and were able to really relax. We hope to welcome you again soon - hopefully in better weather.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear youzizi,thank you so much for your great feedback. It was such a pleasure to read that our hotel was the best of your whole switzerland trip. Indeed our hotel is perfectly located - close to the city with public transportation and directly at the lake to enjoy the beautiful view on the mountains and lake. We hope that you are coming back for a longer vacation in summer time to enjoy all our outdoor / water activities.Best regardsAnke Mayer, Marketing

Antwort der Unterkunft: Dear guestthanks for your great feedback about our beautiful location directly at the lake, yet still convenient to explore Lucerne city highlights. We are happy to read that you enjoyed our generous breakfast for a good start into the day. We hope to welcome you again in the future.Best regardsAnke Mayer, Marketing

Antwort der Unterkunft: Dear TaifeitangssThank you very much for your fantastic feedback. We are delighted that you enjoyed your stay at the HERMITAGE with a view of Lake Lucerne and the snow-capped Pilatus - even from your bed. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear guestThank you for your fantastic review! We are very pleased that you had a wonderful time at HERMITAGE, even if the weather didn't play along. We hope to welcome you again soon - hopefully in the most beautiful sunshine.Best regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear xqk^_^,many thanks for your rating and the photos. Indeed you can enjoy the great view on lake Lucerne and the mountains from every room, our restaurant as well as the bar.We look forward to welcoming you again as our guest.Best regardsAnke Mayer, Marketing

Antwort der Unterkunft: Dear guestThank you very much for your great review! We are very pleased that you enjoyed the surroundings and hope you were able to enjoy the view of the mountains and the lake. Many thanks for the praise to our reception staff!Kind regardsEmma Pohle, Marketing

Antwort der Unterkunft: Dear guestThank you very much for your great feedback and the beautiful video of the hotel balcony. How nice that you were able to enjoy the view of Lake Lucerne and Mount Pilatus. The weather is of course always an issue, but we are pleased that you were still able to enjoy the view. Thank you very much for your recommendation! We hope to welcome you again soon.Best regards,Emma Pohle, Marketing

Antwort der Unterkunft: Lieber GastVielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Deluxe Zimmer mit Sicht auf den Vierwaldstättersee und den Pilatus gefallen hat. Wir sind froh, dass Ihnen die ruhige Lage am See mit guter Busanbindung ins Stadtzentrum gefallen hat. Dass die Sauberkeit nicht Ihren Erwartungen entsprochen hat, möchten wir uns entschuldigen. Wir werden diese Information an unser Housekeeping-Team weitergeben, um dies in Zukunft zu vermeiden.Vielen Dank für die Zusendung des tollen Bildes mit Seesicht! Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseEmma Pohle, Marketing

Antwort der Unterkunft: Dear guestThank you for your positive review and for taking the time to share your impressions with us. We are very pleased to hear that you particularly enjoyed the view and the service. We take note of your comment about the lack of curtains in the bathroom and will discuss this internally. We welcome all feedback, as this is the only way we can find out what our guests want and respond accordingly.Thank you very much for the great photos you sent us. We would be delighted to welcome you back soon and ensure you have a all-round perfect stay.Best regardsEmma Pohle, Marketing