Holiday Inn Lucknow Airport

Room is clean and service was good Breakfast runs out quickly and isn’t refilled

I just loved the environment and calmness over there. This property is one of the finest in whole Lucknow. Ambience, rooms, pool area and dining hall everything is so mesmerising. Overall a good hotel to visit.

空港からすごく近くてとても良いです ホテルの部屋も清掃が行き届いていてアメニティもしっかり揃っています 値段は少々高めですが泊まる価値は十分にあると思います

I had a wonderful experience at Holiday Inn Lucknow the check in and check out so smooth Hatss off to the front office team . The rooms was very clear and staff were very pleasant will visit again. If you want to enjoy a pleasant stay book your rooms here at Holiday Inn Lucknow without any hesitation.

Nice property...ambience was pretty good ....food was really nice .....we had a great time....the whole family enjoyed a lot ....will definitely visit other properties of the chain and make memories.....service and the staff were quick to respond

Its a brand new IHG hotel but that's the end of story... List of horrible/ bad experiences 1. Dinner buffet menu missing for 30 minutes - on the first day of stay went for dinner..the non veg section menu was missing for 35 minutes..reminded 3 different waiters and the staff at entrance of the restaurant but no change...finally saw chef, after telling him again had to wait for 10 minutes.. 2. Weird / unprofessional staff at front desk- Not welcoming not giving attention to the guest but busy chatting each other...I was not given any welcome points or a welcome deing even though I am elite member...also they were busy giving priority to other guests and not IHG members... 3. Strange behaviour of restaurant staff- First day at dinner ***** with the servers even their supervisors were busy attending one group on the table and not looking after guests like me..if they need anything..second day they were checking with me but the way they were talking was rude with an overconfident tone. 4. Duty manager giving false commitment - Called up the front desk to share my experience with duty manager and inform about my early morning check out...the duty manager ( Alok if I remember name correctly) promised me that breakfast will be ready by 6:30am but to my shock nothing was ready.. restaurant staff had other story to tell ...that time is 7:00am.. 5. During check out asked the front desk to give me printed bill and also send soft copy of email...once again as they were busy chatting with each other they took more time for a simple check out...never received bill on email...upon returning home kept calling hotel number for 1 week mentioned in IHG app but no response.. finally had to find way to connect via watsapp to their team and could get bill... Who hired the staff for this hotel?? Who trained them?? Perhaps the question is have they been trained at all??Do they understand IHG brand??