Hotels in der Nähe von Grotte de Massabielle, Lourdes

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

Ausgezeichnetes Hotel ⭐️⭐️⭐️nicht weit vom Heiligtum Notre-Dame de Lourdes entfernt. Alle waren perfekt und wir danken dem Personal für ihre freundliche und engagierte Arbeit zugunsten ihrer Besucher und Pilger.

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

Stayed two nights. The hotel is very close to the train station (less than 5 min walk) and relatively quiet. The room is SUPER small - you can barely walk around the bed, there isn't even space to put your suitcase on the luggage rack. Comfortable bed and pillows. Room amenities include an electric kettle and packets of instant coffee. Very small bathroom. Minimal toiletries (liquid soap and soap.bar). Tiny shower, good water pressure. Average wifi. A number of annoyances (which could be easily fixed) make the stay less pleasant: - The hotel's own website and the reservation confirmation state that check-in time is noon. However, check-in time is actually 16:00 (later than average). When I mentioned the wrong check-in time to the staff, they didn't care. The website should list the correct check-in time, and it should be no later than 15:00, as it is in most places. - The room had only ONE electrical outlet (plus one in the bathroom), which is grossly inadequate. - On day 2 the key card didn't work (even though it had been nowhere near my cell phone), which required a trip to thhe front desk (see below). Key cards should be programmed for the duration of a guest's stay. - Very slow check-out: 5-6 minutes per guest! This is in part due to the city tax, which is charged separately at departure. Why isn't it charged at the same time as the room? - The front desk is almost always unattended, and the staff doesn't respond promptly even after one rings the bell multiple times. This just doesn't cut it, especially when the trip to the front desk is due to their failure to program the key card properly.

J'ai travaillé, au début des années 90, dans un Hôtel ”Climat de France” (chaine qui n'existe plus aujourd'hui) et bien, en entrant dans la chambre, j'ai fait un bon de 35 ans dans le passé ! la même chambre, le même décor, la même salle de bains avec son lavabo, sa douche, sa chasse d'eau et sa robinetterie d'origine. tout est pareil sauf malheureusement le prix qui était, à l'époque de 200 Francs (soit environ 30 euros). Bon c'était une boutade, je ne vais pas me plaindre car ça m'a permis de me remémorer d'excellent souvenirs. J'attribue quand même 3 étoiles pour la qualité de l'accueil, la propreté et la vue sur les Pyrénées.