maria
30. September 2023
We had so many problems! We never had as much trouble as there in a few days. The room was smelly and way to dusty. The sofa bed was terrible. My husband got an allergic reaction because of the dust in the room (not exaggerating. Didn’t happened in 3 weeks round trip). We got to change the room, then the air conditioning didn’t worked. It was way too hot to sleep. Then cold water run out as my little one was under the shower. (Not only uncomfortable but dangerous). Some of the personnel was very nice and tried to fix the problems,’others just didn’t cared. We were done after 4 days. At the end we changed for the third time the room and then the water was not hot because it was in an upper floor and the hot water was out of range. Overall terrible. Way to expensive for the lack of everything. Only good thing was the pizzeria outside the hotel. Unacceptable for a hotel of the Marriot chain.
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