Wyndham Nankunshan Bewertungen

The family room was perfectly designed for children; it was very clean and soundproofed, which was great for the kids after they finished playing in the water park and the large swimming pool on the 10th floor. The service was also very attentive; someone followed up on our needs, and even after we checked out, they allowed us to continue playing in the water park that afternoon.

We enjoyed our stay! Felt the need to leave a review particularly to thank one of the hotel staff, Vava! She was patient and detailed, assisting us with our queries with great care, making our stay a smooth and enjoyable one!

Excellent choice for family trip with kids younger than 10 years old. Very good services with one on one wechat service with Kelly.

We enjoyed 2 nights family trip with two kids this summer. For the location, it takes almost 2 hours by car from Shenzhen, a big far away from the main city but I feel relaxed and good fresh air from the countryside. The hotel has facilities like water park, swimming pool, indoor playground, 62 hot springs (next to the hotel) which fully occupies our both kids during our stay. We didn’t leave our hotel and spent our breakfast and dinner buffets (both came with the hotel package with trip.com, quite a good deal), we had a 2-5 set lunch in hotel’s Chinese restaurant, the quality is quite good and not pricy. There’s an outdoor pool in our balcony, we had a family hot springs moment after back to the room after our buffet dinner, very peaceful and good time with family. It feels like we were in japan but in a very reasonable price in this hotel. Free drinks and fruits were provided around the water park and hot springs area which credits for their services. Thank you for the wonderful service and facilities during our stay.

Very good hotel for family trip, fantastic hot spring pool and nice mountain views, our rooms are clean and very friendly and helpful hotel staff. Specially thanks hotel staff Lucy and 陈师傅. The only downside is hotel location, my advise to traveller is do some research first or call hotel staff on how to get to the hotel

Nice hotel near the hot springs, great location near highway

Location is good. The entrance construction starts in the morning. It's noisy. Children like water park. We entered 19:40 resturant, some food no have. They are doing crab festival. I found empty, I request some crab for child. Worker said no have. I explain it is too fast if no have stock. She said no have ,looks like angry for me and return to kitchen and see me about 1 minute. I never seen like this resturant. In this case, normally said i am sorry but...

私家泡池2池水:good 2大2小无限次室内外温泉&水乐园:good

环境：Thanks staff carry good service

温德姆品牌值得信賴，酒店地理位置很好，在南崑山腳下，又在主幹路旁邊。我們入住的小童房玩具超級多，桌球，滑梯，玩偶，陽台的私湯乾淨，私密性也很好。十樓無邊+懸空泳池的工作人員陳師傅超級負責，負責的同時還很風趣。 温德姆整體服務很好，入住時遊客超級多，管家carry超級有耐心，温柔又漂亮，對我的各種疑問一一耐心解答。入住後我有事情問她，她也是立刻答覆我。把我們這次温德姆之行的質量提高了很多～ 孩子們都説冬天時再來～

這是是一個很好的親子酒店，服務員Vava服務特別周到，很多酒店細節我都還沒開口問，他就已經提前提醒客人，令人感到賓至如歸，他笑容特別有感染力，令客人感覺他不是在完成工作，而是真的在關心客人是否享受酒店的服務。

暑假玩水非常推薦的一家酒店。酒店房型寬敞，床品舒適，衞生好，服務好人員熱情。房間陽台就有泡池，在屋裡就可以體驗温泉。早餐品種豐富，人多但管理有序。入住期間可以無限次出入温泉和水樂園，酒店不定期還有各種活動。特別感謝我們的管家Vava，熱情周到的服務和無微不至的關照，及時有效幫助我們解決了各種問題。

這次訂的是小飛俠親子房（這個主題房是尾房），房間挺大的，有玩具和温泉，小孩可喜歡了👍🏻 缺： 走廊有一股黴味，也有一些破損的地方（ps衹有四台電梯，到週五人流量大的時候等很久） 前台服務一般，辦理入住時要求幫忙聯繫拼床、裝護欄，前台表示：到房間打賓客中心🤦🏻♀️ 房間衞生一般，玩具有發現頭髮，明顯沒有清潔過。衞生間地面牆面也有點發黃 開業久了的緣故吧。。。。。 and 有個自費的樂園85全天無限次入場（很小很小，酒店免費的更小），購票的時候服務員也沒和我們説有個48的單次出入，價格不透明。。。 優： 温泉、水上設定在隔壁棟，這座應該是新建的，衞生比酒店乾淨。👍🏻 在園區內有免費的茶水、西瓜。好感➕1👍🏻 暑假的週四去的，人流量不算多，水上樂園的項目體驗感不錯（適合低幼、老年人，我家初中哥哥覺得無聊）👍🏻 自助早餐、晚餐品種較多，出品可以（早餐腸粉好吃！醬油是靈魂！）👍🏻 總體來説在旺季這個價格這體驗感算是ok的😄

第一次入住這家酒店🏨三天兩夜的行程🚗前台的小姐姐👩🏻💼服務態度很熱情.按照我的需求很快的辦理好了入住（我想要的高樓層和遠離電梯比較安靜🤫的房間）房間空間和衞生還可以.陽台帶有泡池🛀🏻自助🍽️早餐和晚餐種類挺豐富的.漂流池的陳師傅工作態度認真也熱情👍🏻所有的工作人員服務態度都特別好！