Holiday Inn Express London - Southwark

Willian, der Manager, hat die Dienstleistungen sehr schnell erbracht. Wir baten um ein anderes Zimmer und William kümmerte sich schnell und höflich um die Angelegenheit. Ich habe ihn beim morgendlichen Frühstück gesehen, als er die Gäste begleitete und ihnen beim Frühstücksempfang behilflich war. Eine 5. Sterne für das Team und William. Gut gemacht.

The foods for breakfast with limited choices and doesn't change. There was a stain on bath towel. There was late cleaning in my room at around 4:30pm while I displayed the notice on door knot to my room was ready at the morning session.

The receptionist who greeted us was very polite, smartly dressed and gave us all the necessary information...our room was bright and airy and very clean coffee/tea facilities and you could ask for more..iron & ironing board which came in handy...no fridge available ...the bathroom was very spacious the only issue which we had (and reported) was the shower head you couldn't stand under it so used it via your hand, which really wasn't a big issue...evening meal wasn't available but they gave us a pizza menu which would deliver to the hotel and they put the order through and the didn't mind you eating food in your room. Breakfast was delicious we were shown to our table which was clean and tidy then it was help yourself to full English or continental good variety with both...the most annoying thing were guests were leaving the lids up on the hot food do they not realise keeping it closed keeps the temperature. .I would hate to read that a guest had luke warm food and if they did blame other guests not the hotel... Special thanks to Kereline and William who were both helpful and a credit to the holiday Inn express. P.s I thought it was a brilliant idea to be able to hire an umbrella for 48 hours for £2 !

Room cleaning is occasionally not thorough enough but generally is fine. Location is excellent. Room size is big. The room keys always fail to work, which can be annoying Would be better if they offer some variation of food for breakfast

The stay was amazing and had the best view and it was just perfect!

Great experience for an affordable price. We liked everything about the hotel, the convenient room, the staff was very friendly but especially the location. The breakfast was amazing we love everything about this hotel. We would come back again. Thank you.