Kingsland Hotel

Dieses Hotel wurde fälschlicherweise beworben. 1. Es war kein Frühstück verfügbar, obwohl der Preis, den wir bezahlt haben, Frühstück beinhaltet und keine Alternative / versucht wird, dies zu kompensieren. 1. Das Bett war kein Queensize-Bett - 2 Betten zusammengeschoben, aber die Füße hingen am Ende des Bettes. 3. Das Zimmer war nicht so sauber wie auf den Bildern - vor allem das Badezimmer! Der Duschboden war schmutzig und hatte blaue Flecken. Der Kundenservice war schlecht - als wir nach einer Preisreduzierung wegen fehlendem Frühstück fragten, sagte die Person an der Rezeption "deshalb erzähle ich es Ihnen vor dem Einchecken", was bedeutete, dass wir gehen könnten, wenn wir nicht zufrieden wären. Das Problem dabei ist, dass es zu spät war, um woanders hinzugehen, und die Buchung war nicht erstattungsfähig. Es wurde keine Entschuldigung angeboten, nur Ausreden: „Wir bitten die Website immer wieder, die Frühstücksanzeige zu entfernen, aber sie tun es nicht“. Wir haben um eine Rückerstattung gebeten und werden gebeten, zur Website zurückzukehren. Sehr unzufrieden mit diesem Besuch - wir wollten dort kaum schlafen - und eine Rückerstattung beantragen.

The hotel is not that far but around 40 min by metro to any place in the center, so is still but you need to count with that extra travel time in your holidays schedule. About the hotel, the rooms are quite good and clean. Just smalls toilets and showers but as almost all hotels around. I would just say that is in a roundabout so kite busy and cars noice if your windows are open, if not is ok. The personal was really kind and seems they are 24hours in the place and quite disponible. We stayed two nights and they gave given new towers for the second day. The neighborhood is calm around, but with supermarkets and restaurants. Definitely, a good price quality relation.

Not bad but not good. Excellent location, close to underground.

Thank you

This property could do with some work like a fresh coat of paint, perhaps refurbished bathrooms too. Our room wasn't hoovered properly in several areas. For ataying one night, it wasnt bad, but in short, I could see why it was so cheap. The surrounding area was the best part.

It was alright but the toilet was very small and TV was useless and small aswell

Excellent hotel .curtains where to short for windows and noisy outside traffic

Dirty carpets, dirty bedding, dirty bathroom appliances, old food items from previous user left in cupboard, surfaces sticky, woken by shouting and doors slamming. Staff were accommodating and removed said food item after we found it. Surrounding area is busy with a large roundabout in constant use, for the price payed and location close to Wembley it is adequate for a one night stay but needs improvement.

We had a family room and the main bed was huge and comfortable. Shower room was on the small side and looked like it was due some re-decoration. Everything was clean enough. We were visiting London for a concert at the O2 Arena and the hotel was ideally placed to drive to and then catch the tube directly to the arena.