The Orchid Lonavala

I stayed in December 2024, with my family.Room was very nice, hospitality and food was excellent.Only balcony was required to room.Else ambience, maintenance of the hotel was good.Cafeteria ambience was good.I will give 5 Star rating to food

It’s really a nice experience with orchid. They are really very familiar with customer. The food is also awesome. The rooms, the ambiance and all other things are really very comfortable. The taste of food is really good, they’re very good for their gestures highly recommend orchids whenever will stay in lonavala.

Ambience of Hotel is very good....all staff behaviour is very polite and friendly with guest, clean Rooms and good food. Also The Game zone area is one of best place at hotel with very friendly and joyful people like ..Jayashree Madam, very helpful nature ,

At the reception, Shantanu was very co-operative, even the mangers were very co-operative. check in was smooth, Manger Ganeshan was also very co-operative. Nice and quite ambience. We had DJ nite, but nobody was there, so we requested the DJ to be played, but he played it softly, as due to low occupancy, they had canceled the DJ nite, but he played it for me and my spouse, it was really a good experience & we felt special. Few suggestions. Room no 305 the drainage of the wash basin was not working properly. Swimming pool nobody was using, also was not clean ( leaves were floating on the top & bottom). Breakfast which was included in the tariff was not upto the mark, as it was limited due to less check in, had to remind the staff about refill, though they were co-operative, it should have been taken care without any reminders. Table tennis bats need to be replaced, not working to play with these bats The ping pong ball were all bad and not good. only pool table & carrom were worth playing. overall, if you ignore small things, the experience was good, or maybe we are at the hotel when the occupancy was the lowest. Would recommend, but at a price, as we paid around 6046/- per night including breakfast for two, this price seems reasonable. if the price is more, quite frankly you have other options, with these level of services available in Lonavala. ( nothing against The Orchid).

It was good stay with Orchid Lonavala. They provided good range of breakfast. Breakfast was tasty. Hotel staff was cooperative and helpful. Rooms are well maintained and good ambience. Check-in and check-out was hassle free. Hotel is located on main road of Lonavala.

Good experience but i requested the hotel that it was my husband’s birthday and to treat him special. As a star rated hotel i expect atleast a wish from the staff. When i asked the staff about my note he said they dont do this on weekends as they are busy. Disappointed with this one thing as I had specially planned this for him. We did the same thing on my birthday and booked mariott. Funny thing is their prices are same but Marriott’s service was much much better, they decorated our room for free, decorated our dinner table, the staff was lively and wished me as i entered the hotel.