Happy at Chiado

The location is very close to the main attraction and it is very silent by the night. Unfortunately, once I arrived, I could see that the cleaning condition of the room were bad.

Excellent location. Good communicating from owner. Would stay again.

Fairly large room, but private bathroom is not near the room. Bad odour in bathroom but lots of hot water. Noise from the street was not a problem, but I had an uncourteous neighbour one night and couldn't sleep because of the noise. Bed OK.

The check-in process to Happy@Chiado is complex and frustrating as the landlord is never there, and there is a series of codes, doors and instructions to follow just to get in. I was also instructed to send the City Tax by bank transfer before I arrived. There are two shared bathrooms for guests, the light in the hallway to which does not work properly so you are struggling to find the bathroom door. When you find the door to the shared bathroom and close it, you find it does not lock, not when closed. Therefore there is no privacy as you cannot lock the bathroom door from the inside once it is closed. The WiFi only worked intermittently. I had booked and paid for for three nights – I was immediately looking for somewhere else before I had unpacked. I only stayed there one night and the landlord refused to refund me the rest, only part of the first night. I would advise anyone not to stay here – and I am a travel journalist who has to stay in many kinds of places in many cities.

Les : emplacement véritablement idéal, central, proche des transports en commun, des restaus et bars animés des environs. Chambre calme et spacieuse, plutôt agréable, de facture simple. Les - : pas de service de ménage du tout, séjour de 5 nuits sans que qui que ce soit vienne au moins vider les corbeilles/poubelle ou donner un petit coup de serpillière dans la salle de bain. Lit inconfortable, assez dur, nécessaire de placer un coussin sous le dos pour ne pas se réveiller avec la colonne vertébrale en compote. Manque aussi de possibilité d'étendre un peu de linge ne serait-ce que sommairement. Pas assez de patères non plus dans la salle de bain pour faire sécher les serviettes de toilette. Échanges très sommaires en anglais par messagerie avec le propriétaire qui ne domine pas la langue, ce qui accentue l'impression impersonnelle puisqu'à aucun moment je n'ai croisé qui que ce soit. Le paiement de la taxe de séjour se fait de façon tout aussi impersonnelle en laissant du liquide dans le box à code de la chambre. C'est dommage, il y a un très bon potentiel mais au final je ne peux donner qu'une note moyenne puisque les prestations sont moyennes.