EPIC SANA Marquês Hotel Bewertungen

Antwort der Unterkunft: Dear guestThank you so much for your wonderful feedback. We are delighted to know that you enjoyed our rooms, central location, and especially the service provided by our team. Your strong recommendation means a lot to us.We truly look forward to welcoming you back soon for another memorable stay at EPIC SANA Marquês.Warm regards,Karim AlyGuest Experience Manager

Antwort der Unterkunft: Lieber Wajiwapai, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ausführliches Feedback zu Ihrem Aufenthalt im EPIC SANA Marquês mitzuteilen. Wir freuen uns sehr, dass Ihnen unsere erstklassige Lage, die frisch renovierten Einrichtungen und insbesondere unser erstklassiges Fitnessstudio und der Pool gefallen haben. Es ist wunderbar zu wissen, dass unser Fitnessstudio das beste war, das Sie je in einem portugiesischen Hotel erlebt haben! Wir freuen uns auch über Ihre Anmerkungen zu Sauberkeit und Service. Wir freuen uns, dass Sie unseren Turndown-Service ausgezeichnet fanden, entschuldigen uns jedoch aufrichtig für die Unannehmlichkeiten, die Ihnen das Housekeeping-Team verursacht hat. Der Verlust der Zimmerkarte und das versehentliche Wegwerfen der Tasche Ihrer Freundin hätten nicht passieren dürfen, und wir verstehen, wie frustrierend das gewesen sein muss. Wir werden dies auf jeden Fall mit unserem Team besprechen, um in Zukunft eine bessere Schulung und mehr Liebe zum Detail zu gewährleisten. Ihre Empfehlung bedeutet uns sehr viel, und wir hoffen, Sie beim nächsten Mal wieder begrüßen zu dürfen und Ihnen ein noch schöneres Erlebnis zu bieten. Zögern Sie nicht, uns zu kontaktieren, wenn Sie einen erneuten Besuch planen – wir möchten Ihren Aufenthalt gerne noch angenehmer gestalten! Mit freundlichen Grüßen, Karim Aly, Guest Experience Manager

Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im EPIC SANA Marquês zu teilen. Wir haben Ihre Anmerkungen zu den Einrichtungen und der Sauberkeit zur Kenntnis genommen und freuen uns, dass Sie mit der Umgebung und dem Service zufrieden waren. Ihr Feedback ist für uns äußerst wertvoll, da es uns hilft, die Bedürfnisse unserer Gäste zu verstehen und die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Wir hoffen aufrichtig, Ihnen bei Ihrem nächsten Besuch ein noch besseres Erlebnis bieten zu können. Sollten Sie konkrete Vorschläge haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren.

Antwort der Unterkunft: Dear guestThank you for such wonderful feedback! We are thrilled to know that every aspect of your stay was a “10 out of 10,” from our spotless cleanliness to the friendliness and helpfulness of our team. It’s also fantastic to hear that you enjoyed our swimming pools, spa, and the quality and service at breakfast.Your kind words mean a lot to us, and we look forward to welcoming you back to EPIC SANA Marquês for another perfect stay.Warm regards,

Antwort der Unterkunft: Dear guestThank you for your kind feedback! We’re happy to know you enjoyed the cleanliness and overall experience at our hotel. We look forward to welcoming you back soon to EPIC SANA Marquês.Warm regards,Karim AlyGuest Experience Manager

Antwort der Unterkunft: Dear guestThank you very much for your kind feedback. We are delighted to hear that you enjoyed our service, the variety at breakfast, and our convenient location near the metro.We truly appreciate your comments and look forward to welcoming you back for another enjoyable stay at EPIC SANA Marquês.Warm regards,Karim AlyGuest Experience Manager

Antwort der Unterkunft: Dear guestThank you for sharing such a thoughtful and detailed review of your stay at EPIC SANA Marquês. We are truly delighted to hear that you enjoyed the elegance of our hotel, the luxurious atmosphere, and the warm hospitality from our team — especially our housekeeping ladies, who will be thrilled to know they made such a lasting impression.It’s wonderful to know you also enjoyed our stunning rooftop views and infinity pool. We do understand your comments regarding the limited space and lift access during busy times, and we value your feedback as it helps us look for ways to enhance the guest experience.Your kind words about our service and quality mean a great deal to us, and we are thrilled to know you would choose to return. We look forward to welcoming you back for another memorable stay in Lisbon.Warm regards,

Antwort der Unterkunft: Dear Kit Mun.PThank you for your kind words! We’re delighted to hear that you found our hotel nice and clean. Your satisfaction is our priority, and we truly appreciate your feedback.We look forward to welcoming you back for another EPIC stay!Best regards,Karim AlyGuest Experience Manager

Antwort der Unterkunft: Dear guestThank you for your kind words!We’re glad you enjoyed our central location, the cleanliness of the hotel, and the atmosphere at the bar with live music. It’s also great to hear our team made a positive impression.We look forward to welcoming you back to EPIC SANA Marquês soon!Warm regards,Karim AlyGuest Experience Manager

Antwort der Unterkunft: Dear guestThank you for your feedback. We are delighted to hear that you enjoyed the service at EPIC SANA Marquês. We have also taken note of your comment regarding the interior and will continue working on improvements. We hope to welcome you back soon for another pleasant stay.Kind regards,

Antwort der Unterkunft: Dear guest,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

Antwort der Unterkunft: Dear AlonThank you so much for your wonderful feedback! We are delighted to know that everything was perfect during your stay.It will be our pleasure to welcome you back soon to EPIC SANA Marquês.Warm regards,

Antwort der Unterkunft: Dear guest,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

Antwort der Unterkunft: Dear Guest,Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed the cleanliness and comfort of your room, especially the bathroom design and shower. It’s also great to hear that you appreciated the atmosphere of our lobby, as well as the floral decorations and our lounge and restaurant.We truly appreciate your kind words and look forward to welcoming you back soon for another pleasant stay at EPIC SANA Marquês.Warm regards,