Red Roof Plus+ Baltimore-Washington DC/BWI Airport

Nobody picked me up In the midst of being homeless and made my reservation after three p m, so i'm sitting here out of curiosity as to if my reservation is gonna be canceled after I made the reservation after three p, m, not knowing if I'll be able to go to a room since i'm homeless?

I prepaid for my room only to stay for 10 minutes after checking in. The room smelled like a strong cleaner and was not anything like the pictures show on their website. The bathtub had a piece of rusted metal attached, the room furnishings were old and odd characters were hanging out. I felt very unsafe and when asked by the front desk clerk why I was not satisfied, I answered honestly. She told me that because I checked out within30 minutes of arriving, I would receive a full refund. That has not happened and I’ve been told that because I booked through Trip.com I would need to contact them for a refund and do I did but to no avail and the saga continues. Never do business with Trip.com, they are a Chinese based company and although they said via chat they would contact the hotel manager for a refund, they are not giving me a refund. Please see a snapshot of the email I received from them earlier today. I will never do business with either company again and urge you to look at the reviews before you book.

No microwave or refrigerator. Needs updating. Office is understaffed so long wait lines for checking in. Clean but led. Great location to airport and rental cars. Close rot food places and gas stations. No smoking on premises but not enforced as I could smell **** throughout. Don’t like the upstairs units elevator and stairs but prefer first level.

This was my first stay and because my partner was using a walker I called the hotel in advance and ask to see if I can get a first floor and they were very accommodating very pleasant and really enjoyed this day the room was exquisite.

Had a great two nights here! Check in and check out was a breeze, the place was quiet and clean. I’d definitely come back!

공항에서 15분 거리에 있고, 공항셔틀도 운행하는 것 같다. 나는 우버택시를 이용했는데 10불정도 요금이 나왔고, 아주 편하게 왔다. 호텧에서 제공되는 물은 없는 것 같아서 물을 준비하면 좋을 것 같다. 주변에 간단하게 식사할 식당과 매점등이 있다. 공기 좋고 조용하고 아주 좋았다

房間非常好 服務也超棒

J’ai beaucoup aimé

We always stay at this location when travelling out of the County. We like it that we can park our car while away and know there is security keeping an eye on it. Also, love the shuttle service the hotel provides. Very courteous and professional drivers and always on time!