Arcadia Resort Hainan Bewertungen

Nice place. Receptionist was very helpful. Clean room, easy to access beach nearby. Buffet was average. Breads were not fresh. Meat were smelly. I couldn't enjoy breakfast much.

Rooms are nice and big, I had a nice view out the window. Staff is friendly and nice and when I asked for more water from the cleaning staff and they remembered giving me more water every day. I got a package with a free photographer session and the pictures came out amazing.

We checked out 2 nights early because we were very unsatisfied despite knowing we would received no refund. On checkout, the staff were reluctant to assist and help us. We got a staff’s wechat who often assisted us during the stay. The check in took unnecessarily long and staff didn’t tell us the WiFi code, didn’t say that most of the restaurants were closed, and didn’t say which hours the restaurant was open. The room was not clean upon check in and telephone to call reception didn’t work. The breakfast was really terrible (except the coffee when the machine was working), fruit over ripe, bugs crawling around by the food, the restaurant food is horribly overpriced, a lot of meals on the menu were unavailable, and over the Chinese New Year period there were hardly any stores to order through Meituan. We got stuck inside the elevator twice for a few minutes until it started moving again. The emergency stairwells are covered in mold and maintenance items making it dangerous if there was ever a need to use the stairs in an emergency. The hotel is old and while the gardens are well kept, only 1 of the 3 pools were open. You can’t sit on the grassy areas as there are biting ants everywhere. You can’t sit in the forest because the grass is covered in spiky seed pods. You can’t sit by the pool because there are only 3 deck chairs. Very limited outdoor sitting spaces. Hot water was sporadic and the shape of the bath was not functional unless you lay down completely. The room was not serviced daily, and we had to ask repeatedly for 3 towels despite staying in a “family room” that comes standard with an extra bed for three people. The way the hotel is shaped means that everyone looks into each other’s rooms from the balcony unless you are right on the very corner. The beach was completely covered in garbage and litter, lots of firework boxes washing into the sea. Beach unsafe to walk barefoot because of broken glass. The walk ways are not very convenient if you have a child in a stroller as they are broken. Very very misleading advertising and misleading representation on this app. I would not recommend staying here at all. In terms of location the sea is too rough and full of rocks to swim and there is no way you could do any water sports.

Unfortunately our room had a very strong moldy smell and we couldn’t stay. The hotel was fully booked and couldn’t offer us an alternative room.

入住體驗非常好，前台工作人員管家式服務細緻周到，有需要都能及時反應。房間寬敞、乾淨整潔、設備齊全，細節到位（比如小花灑和頂部大花灑是自動切換的）是這個星級到位表現。2公里的酒店海灘沙灘細膩海水也清澈👍。早餐中式西式都有，主輔食、水果蔬菜、飲品，搭配豐富。我得強調一下這是淡季，所以更要給這次入住體驗點贊👍，希望在旺季時候能開放更多公共設施，以後再來陵水還會選擇阿卡，給前台服務人員👍。

1.酒店挺大的，房間也多，而且房間都不小，住着很舒服。 2.地理位置還挺好，尤其帶孩子泡酒店，挖沙子，淌水。絕對性價比首選，酒店到沙灘一分鐘。出大堂門口路右拐一直走到頭，是一條街，有水果批發，有飯館，超市。挺熱鬧的。水果比三亞便宜，可以入手。 3.服務員都很有禮貌。開始定的房間有點吵，換房很順利。 4.衞生打掃及時，表揚六區5層的客房保潔小姑娘。有眼力價！幹活利索！ 5.早飯基本都能滿足，粥，米粉，小菜，炒菜，炒飯，麪包，培根，水果，牛奶，咖啡差點意思，也湊合吧。 6.距離分界洲島，南灣猴島都不算特別遠。打車自駕皆可。 總體來説性價比可以，下次還會考慮住在這兒。沙灘真的不錯，水清沙細。哦，忘了説，還能放煙花，過癮了。

房間外面就是私人沙灘，泳池衹開了一半，整體的入住率不是特別高，早餐的品類相對於這個價位的酒店來説的話，衹能是及格水平，但是總體性價比很高，如果單位價格超過500就不建議訂購了

房間很大，層高很高住着很舒服，全家出遊，給升級了家庭房，位置很好，面朝大海。但是可能被海風侵蝕，設施有點老舊潮濕，房間空調製冷一般。服務還是不錯的，入住前就加了管家微信，周圍有什麼吃的喝的玩的都可以問管家。生態很好，陽台上會有小松鼠跑來跑去🐿️

踏入[海南阿卡酒店]，仿若步入夢幻宮殿。大堂挑高設計，璀璨水晶燈如繁星灑落光芒。房間寬敞，搭配柔軟床品，一夜好眠。服務堪稱極致，私人管家郭星貼心周到，滿足我每個需求。泳池水質清澈，宛如藍寶石。強烈推薦，奢華體驗無與倫比！ 感謝管家小郭的貼心服務

前台辦理入住時就有管家主動添加微信，給予一些工作提醒。帶小孩錯峯旅遊訂的雙床房，前台主動升級為視野更好的家庭房，因為小孩超過1.4米還主動申請了小童早餐。非常不錯，家人對酒店評價都很不錯

房間很大 也是乾淨的 就是裝修有點舊了 很多生銹的地方 服務一般吧 早餐還可以 中規中矩 泳池衹開放了一個 水比較涼 沒有滑梯 老年團很多 性價比之選

酒店很氣派，雖有點老舊，但很整潔！很喜歡附近的海灘！ Daisy 管家很熱情，還專門佈置了房間！很巧的是去前台辦理入住的時候也是她，更巧的是竟然是老鄉，是很近很近的老鄉！祝她在海南一切順利！

酒店很好，入住之前酒店會有管家會提前跟我們對應聯繫～ 我這邊是管家Mona，非常貼心給小朋友準備了塑料挖沙桶 可以挖沙堆沙🏖️（ˆ˚ˆ✿） 還考慮到我們小孩用水會多，還給我們房間安排工作人員多放水方便我們～非常細心～ 住店期間任何問題找管家，她都會及時的幫忙協調處理，五心服務～ 酒店後面沙灘很出片～

酒店經理Mona幫忙給安排的房間位置很好，入住之後還為我們發了一些周邊的便利地點。想去趕海，還協調免費租賃酒店趕海工具，服務太優秀了。到了晚上提醒我們早飯時間還貼心提醒客服電話聯繫方式。幫我們依據第二天行程來制定退房時間，非常人性化的服務！