Fairfield by Marriott Lijiang Ancient Town

Fairfield by Marriott Lijiang Ancient Town Bewertungen

Fairfield by Marriott Lijiang Ancient Town

No.1273 Shangri Avenue, Ancient Town District, Lijiang, Yunnan, China, Gucheng District, Lijiang, Yunnan, ChinaHoteldetails anzeigen
Fairfield by Marriott Lijiang Ancient Town
Fairfield by Marriott Lijiang Ancient TownFairfield by Marriott Lijiang Ancient TownFairfield by Marriott Lijiang Ancient Town
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1 Nacht

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4.5/5
Gut
319 Bewertungen
Verifizierte Bewertungen
Lage4.5
Ausstattung4.4
Service4.6
Sauberkeit4.6
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Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Aug. 2024
Single
1 Bewertungen
0.5/5
Gepostet am 20. Sept. 2024
Der Service war super schlecht, das Zimmer war dreckig, Titanium ging zum Hotel ****, und als ich gegen vier Uhr nachmittags im Hotel ankam, wurde mir gesagt, dass im Moment kein Zimmer frei sei und ich musste um 12 Uhr in die Lobby gehen, um zu warten, und ich rief im Voraus an, um danach zu fragen, und das Hotel antwortete Ctrip direkt, dass sie sich weigerten, dies zu tun Am nächsten Tag war es dann noch unerhörter, als das Hotelpersonal die Zimmertür öffnete. Ich war geschockt und hätte mich fast geweigert, mich um das Problem zu kümmern ~
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: 尊敬的賓客,特別感謝您跟我們分享您的入住體驗,關於您在評論裏提到的問題,我們非常重視,經瞭解您當天預訂後房間給您做了升級,因升級的房間當天為滿房狀態,入住時房間剛打掃完成,為了給您更好的入住體驗,需要10分鐘客房主管再次去檢查衞生,您當時表明不想等候,前台也告訴您有其他房間可以給您更換並且可以馬上入住,您對我們的解決方案不滿意後,我們通過平台得知您的訴求後也積極的配合平台和您取得聯繫,但您提出的免房費以及賠付機票費用,已經偏離了我們服務客人以及為住店客人解決問題的初衷,未能給您帶來滿意的個人體驗,我們深感遺憾和抱歉,雲天收夏色,木葉動秋生。我們期待與您的下次見面,麗江古城萬楓酒店衷心的期待您的再次光臨!
Poh Eng Lam
Standardzimmer (2 Betten)
Aufenthalt im Nov. 2024
Familie
3 Bewertungen
1.5/5
Gepostet am 1. Jan. 2025
Daily safety issue that the taxi will not enter into the hotel, park at roadside along with busy motorbikes lane. It was very dangerous to pick up hotel guests along the roadside and nearly knockdown by motorcycles. Hotel management must review this safety issue. Room with poor sound proof and sleep were disrupted due to construction works started in early hrs at 7am. The toilet in the room has no door and can’t use the sink to wash face at the same time. Poor buffet breakfast spread with same foods everyday. Food replenishment and clearing tables were slow. Wheelchair toilet at ground floor has no door lock where anyone can just open the door. Very far away from 丽江古城, need to 打车。 Will not book this hotel again.
Übersetzen
Antwort der Unterkunft: Dear valued guest, thank you very much for your detailed review and sharing. We apologize that this stay did not fully meet your expectations. We are also very distressed about the issue you mentioned about renting a car and not entering the hotel to pick up and drop off guests. We have now placed a sign at the hotel intersection, hoping that renting a car can enter the hotel to pick up and drop off guests. At the beginning of the hotel design, it was required that the rooms be kept transparent, but we have found that many guests do not like this type of design. Therefore, we are continuing to install bathroom partition doors. Also, the wheelchair toilet on the first floor that you mentioned is provided for accessible guests. Considering that there may be a need for assistance in opening the door, a door lock has not been installed. The hotel is about 1.4 kilometers away from the Old Town of Lijiang, about 20 minutes' walk and about 10-15 minutes' taxi. It is very convenient to travel. We always seek to create a perfect check-in experience for our guests. We believe that there will be a new experience when you check in next time. We sincerely invite you to come again.
Cyralyps
Standardzimmer (2 Betten)
Aufenthalt im Nov. 2024
Familie
14 Bewertungen
3.5/5
Gepostet am 22. Dez. 2024
The room was comfortable, and we were pleasantly surprised with a mountain view, even though it wasn’t advertised.The only downside is that there is no door for the WC area, and it lacks ventilation. It can become quite unpleasant if someone is using it. We had to remind each other to use the lobby restroom for bowel movements. The reception staff were incredibly helpful! They extended a late check-out, knowing we had to catch an evening train to Kunming. Due to our group size, we needed two vehicles, and the staff helped us book a maxi cab using their personal account (big vehicles can only be booked by locals). As we do not have a local number, they even let us use their phone number to register for food delivery. Their service truly exceeded our expectations!
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay at Fairfield Hotel Lijiang Old Town, and give the hotel service recognition, there is a sliding door next to the washstand in the room to separate the toilet and bedroom, which can show the characteristics of the Marriott Fairfield brand while ensuring the privacy of guests, but we are deeply sorry and sorry for not being able to bring you a satisfactory personal experience. The cloudy sky harvests summer colors, and the leaves move in autumn. We look forward to meeting you next time, and Fairfield Hotel by Marriott Lijiang Old Town sincerely looks forward to welcoming you again!
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Nov. 2024
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Jan. 2025
The room is clean and comfortable. The front desk staff are very friendly and helpful. 👍🏻
Übersetzen
Antwort der Unterkunft: Dear Guests, Thank you for this recognition. The clouds in Lijiang, white and light, seem to be the sky part of a beautiful picture, making people feel extremely quiet and serene. We look forward to meeting you next time, and Fairfield Hotel by Marriott Lijiang Old Town sincerely looks forward to welcoming you again!
Heyingqiang Ho
Standard-Doppelzimmer
Aufenthalt im Febr. 2025
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. März 2025
Room is clean, counter service staffs are friendly, as specially the staff name Ms Iris, we are arrived early the room is not ready yet but she tried assist us to get ready the room ready for us and help to bring our luggage to room before we are back.
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay at Fairfield Hotel Lijiang Old Town and for sharing your satisfying experience. The water flows back smoothly, the mountains are like jasper, the beauty is like a fantasy landscape, full of the artistic conception of Chinese classical poetry and painting, we look forward to meeting you next time, and Fairfield Hotel Lijiang Old Town sincerely looks forward to your visit again!
Gan ES
Standard-Doppelzimmer
Aufenthalt im Jan. 2025
Pärchen
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 3. März 2025
We are satisfied with our stayed at this hotel. The front desk staffs were extremely helpful and courteous. The check-in was efficient. Acceptable room size. Although there was some negative comments on the open concept of toilet but we can easily partitioned it by sliding the doors. Average breakfast spread and taste. Can walk to old city or just spend less than 10 yuan by Didi. Recommended hotel for Lijiang.
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel and leave a satisfactory experience to share. Take time to praise, wait for the success. The fireworks and you deserve to be remembered. Lijiang Old Town Wanfeng Hotel sincerely look forward to your visit again!
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Jan. 2025
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. März 2025
Big king bed. Cleanliness tip top. Shout out to front desk Jenny (Juan) for her attentiveness and help. Only con is shower water temp not constant. Will get cold water on and off
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for your shared experience. Lijiang is like a collection of thousands of stacks among the flowers, but I only prefer you, your smile is Wen Wei's pen is difficult to fill in the flat, willing to use Dongba color paper 10,000 volumes to fold an ancient city paper crane will be written into every page for a long time. We look forward to meeting you next time, and Fairfield Hotel by Marriott Lijiang Old Town sincerely looks forward to welcoming you again!
Chin Hee Tan
Standard-Doppelzimmer
Aufenthalt im Juni 2024
Reise mit Freunden
7 Bewertungen
4.5/5
Großartig
Gepostet am 27. Juli 2024
The hotel is very new and well located close to the ancient town aka guchen. The rooms are well appointed but the open concept room may not suit everyone. A pleasant surprise was a fruit platter although the fruits were not something I preferred. The checkin process was not too expeditious as I would have expected. Dining options were relatively limited. Was alloted a room on level 3 facing the roof top garden which it's downside as noice from guest using the garden may at times be annoying. Overall a good experience.
Übersetzen
Antwort der Unterkunft: Dear guests, Thank you for your stay at Wanfeng Lijiang Old Town Hotel, thank you for your comments on the hotel, we are very sorry for your experience during your stay, your valuable comments are very important to us, we will make efforts to improve, we have distributed the information to the relevant departments to improve the guest's stay experience, if you come here next time, we hope you can book the hotel again. Wanfeng Lijiang Old Town Hotel looks forward to your visit again
C
Standard-Doppelzimmer
Aufenthalt im Nov. 2024
Familie
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Jan. 2025
Enjoyable stay! Near to LiJiang Ancient Town. Good location. Easy to grab for DD services. There is also a travel agency stationed at Lobby and you can just join their YuLong Snow Mountain tour. Although they said that the package is purely visiting without shopping, the driver will still drop you to an "Oxygen Supply Centre" early in the morning. It looks like a safety briefing but actually they are selling oxygen canister and herbs syrup to avoid altitude sickness. Who knows the effectiveness of the herbs??? Oxygen canisters can be easily purchased at cheaper price from the cable car station or in supermarkets in the towns. Standby 1-2 extra before the tour because the oxygen canister included in the tour package is usually not enough.
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel and leave a satisfactory experience to share. Take time to praise, wait for the success. The fireworks and you deserve to be remembered. Lijiang Old Town Wanfeng Hotel sincerely look forward to your visit again!
Chen Li Xin
Standard-Doppelzimmer
Aufenthalt im Nov. 2024
Pärchen
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Jan. 2025
The room was comfortable and cozy, providing a good rest both upon arrival and before departing for Shangri-La. The breakfast offered a wide variety of selections.
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel and leave a satisfactory experience to share. Take time to praise, wait for the success. The fireworks and you deserve to be remembered. Lijiang Old Town Wanfeng Hotel sincerely look forward to your visit again!
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Okt. 2024
Pärchen
1 Bewertungen
4.5/5
Großartig
Gepostet am 28. Nov. 2024
Hotel is new and quite well maintained. Staff is very helpful and friendly especially Iris whom helped me for my search for a tourist mobile plan
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel and giving the hotel staff service recognition. The antique wooden houses, with rich historical stories, make people linger. We look forward to meeting you next time. Wanfeng Hotel Lijiang Old Town sincerely looks forward to your visit again!
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Mai 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Juni 2024
Excellent new hotel Luxurious large beds Great helpful staff especially front desk went of their way to help me book a tour to yulong mountain Breakfast was great too Clean and immaculate Would definitely recommend to anyone
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you so much for your kind words and positive feedback. We are delighted to hear that you are satisfied with our service. It is our pleasure to serve you, and we will continue to strive for excellence.
Anonymer Benutzer
Standard-Doppelzimmer
Aufenthalt im Juli 2024
Single
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 2. Sept. 2024
Nice hotel. I enjoyed my stay. The hotel has friendly staff.
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay at Fairfield Hotel Lijiang Old Town and leave a satisfactory experience to share here, meet the romance under the Jade Dragon Snow Mountain, one city and one person, all year round in Yunnan, Fairfield Hotel by Marriott Lijiang Ancient Town sincerely looks forward to your visit again!
Ooi
Standard-Doppelzimmer
Aufenthalt im Okt. 2024
Familie
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Nov. 2024
Will recommend to others
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel, take time to commend, such as the spring breeze. The fireworks and you deserve to be remembered. Lijiang Old Town Wanfeng Hotel sincerely look forward to your visit again!
Gastnutzer
Standardzimmer (2 Betten)
Aufenthalt im Febr. 2025
Pärchen
4 Bewertungen
4.0/5
Sehr gut
Gepostet am 3. März 2025
Good for value.
Übersetzen
Antwort der Unterkunft: Dear guests: Thank you for choosing to stay in Lijiang Old Town Wanfeng Hotel and leave a satisfactory experience to share. Take time to praise, wait for the success. The fireworks and you deserve to be remembered. Lijiang Old Town Wanfeng Hotel sincerely look forward to your visit again!